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Customer Ratings & Reviews

Your price for this item is $650.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 508 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the ENVY x360 2-in-1 13.3" OLED Touch-Screen Laptop for its touchscreen capabilities, lightweight design, and affordable price. Many users appreciate the ease of use and find the laptop to be a great value for the money. However, some customers have concerns about the battery life, hinge issues, overheating, build quality, and limited RAM upgradability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 508 reviews
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Lightning fast and boot up is easy as pie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Compter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, Small and lightweight. Perfect for travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sidekick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that its thin, light and the processing is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Computer for starting a new business. I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, works well, great size, great for college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy ! Love this product so much ! Made her happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop.great performance and resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good so far. No complaints. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this laptop it is a great laptop…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestHp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price bought during the Monday deals

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Hinge issue

    Rated 1 out of 5 stars

    Laptop HP Envy x 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery of the laptop is bad. It keeps making sounds and will be very hot. I am not enjoying it at all

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Fragile - battery weak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery don’t last more than 4 hours - laptop seems too fragile from outside - I am sure if it get dropped on the floor by mistake it will go to pieces

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good looking computer that wouldn't entirely work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy came and did much of the work but the computer didn't charge so I had to bring it in and exchange it which took a few days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with Best Buy low price guarantee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be running well. Disappointed I could not get the lower rate because the store and online sales cannot communicate with each other.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    To late to return

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barley got this not even 6 months ago and the part that is used as a mouse is getting stuck. It’s been very sensitive since the day I got it. I will be taking this in soon to get looked at. Screen quality is beautiful but overall battery life and the mouse part is poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate my new HP Envy laptop. Having bought it to replace an HP laptop and a Mac laptop I’ve had both, for over 12 years, I was extremely surprised that I’m having more technical issues in the first three weeks owning the HP Envy than I ever had with either of my two old laptops combined. I hate it. It glitches, screen goes black, can’t get cursor to move, tons of problems while streaming. Most of the time i have to hard reboot for it to work and even then it’s taken a couple times of redoing that for it to turn back on right and function. Taking it back tomorrow. It had better get fixed or replaced immediately.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had some lacks on multitasking process. Apart from that it's a great machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I felt cheated on the price due to numerous flash sales.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT HAPPY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY SD DRIVE WENT OUT AND IT WOULD COST ME 100.00 DOLLARS TO FIX IT

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hinge issue

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats pretty fast, the system was always crashing. Get a warranty if you get this device.

    No, I would not recommend this to a friend