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Customer Ratings & Reviews

Your price for this item is $650.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 508 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the ENVY x360 2-in-1 13.3" OLED Touch-Screen Laptop for its touchscreen capabilities, lightweight design, and affordable price. Many users appreciate the ease of use and find the laptop to be a great value for the money. However, some customers have concerns about the battery life, hinge issues, overheating, build quality, and limited RAM upgradability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-508 of 508 reviews
  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    DO NOT BUY THIS OR ANY OTHER HP PRODUCT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this zero if I can. The laptop came with a faulty hinge and speakers that barely worked and only got worse the more I used it. And to top it off HP customer support is basically non-existent. It's impossible to get in touch with them, and if you're lucky enough to talk to anybody they will not solve any of your problems. They said they sent me a box to ship the laptop back to them for service, 8 months later and it hasn't even showed up yet! DO NOT BUY THIS OR ANY OTHER HP PRODUCT. IT IS NOT WORTH YOUR MONEY. IT BLOWS MY MIND THAT HP CAN EVEN BE THIS BAD. EASILY THE WORST EXPERIENCE I'VE EVER HAD WITH ANY COMPANY I'VE EVER BOUGHT ANYTHING FROM.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with the product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this during Black Friday sale for a family member. Extremely happy with the product .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GBD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP ENVY360 great. Clear vivid screen colors. Love the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice small laptop with great screen quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, as usual I never had a problem with HP computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp envy 360

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap and excellent development of the software

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Common Mother Board Problem - Lasted 14 Months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this laptop when I purchased it, but after 14 months the Mother Board died. Of course, did not have extended warranty. After some research, see that this is a common problem. So very disappointed....because I loved everything about this laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box vs refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box item I’m sure this notebook was repaired. There are signs that show the display was opened.

    No, I would not recommend this to a friend