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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 673 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ENVY x360 2-in-1 laptop for its lightweight design, fast performance, and touchscreen capabilities. They find it to be a great value for its price and are pleased with its overall performance for daily tasks. However, some customers have expressed concerns about the battery life, limited RAM, occasional defective models, fingerprint scanner sensitivity, and speaker placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 672 reviews
  • Rated 5 out of 5 stars

    Computer and Case:

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer and the case have not had any problems and still in excellent condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it to do my college homework and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP. Works good for the money..Does what I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is actually really great never have any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP ENVY 360 has been a great purchase. Fast processor and easy to use tablet mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ENVY Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent! Good graphics, opening response, great color, operation is great.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touchscreen
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A solid performer at this price point

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's get straight to the point, this isn't the best laptop your money can buy. However, it might be the best one you can buy at this price point. This wonderful HP laptop isn't going to replace my Dell XPS 2-in-1, but this HP is about 33% less expensive than the Dell. For anybody in the market for a sub-$1000 unit, this is a solid choice. This laptop features a snappy solid state drive that allows the OS to boot up quickly and applications and other OS tasks to respond almost instantly. The keyboard is very nice and quite comfortable to type on and the trackpad doesn't seem to get in the way while you type as often as some other laptops I've used. I found the quality of the webcam to be sufficient (still not as good as it could be) and it responded well to Zoom's virtual backgrounds (my Dell struggles with this, so I can't use it). The touchscreen works as expected and I was happy to learn that my wife's Surface Pro stylus works on this screen, which might be a good option for somebody wanting to add a stylus. Of course, HP also has options available and I'm sure there are others. The screen is bright and vibrant (it's 1000 nits), but the privacy filter on the screen does take some getting used to; you have to view this screen pretty much straight on. This is a solid feature for anybody concerned with shoulder surfing or general privacy. I also like that there are dedicated camera (shutter) and microphone buttons with visual indicators to turn off these features for added privacy. The fingerprint reader works very well; probably the best one I've seen in a Windows laptop. I really like how this laptop still includes USB-A ports (which are superspeed ports). All of the thin laptops I've seen over the last few years have not included these ports and I've always assumed it was because they simply didn't have the vertical real-estate to include the relatively "tall" port. HP solved this problem by adding a spring-loaded, hinged cover. This gives you the ability to still connect a USB-A device without adding unnecessary thickness to the slim design. One USB-C port is also included. So why only four stars? I wanted to give this laptop five stars, but there were a couple of annoyances that I found that caused me to take off a few points. Given that they have included USB-C as an interfacing option, I would have liked to see a port on each side of the laptop and they use that as the charging port. USB-C has gained a lot of traction and popularity in the last couple of years and many manufacturers are choosing to use this as the new standard for charging/power-delivery. The specs list that the port has USB power delivery, but I have admittedly not tried to charge it via USB-C. Either way, they've included a round-plug style charger and port as the intended charging method. Next, while I really like that there are dedicated buttons to toggle the microphone and webcam on/off, for some reason they didn't put them next to each other. In many cases, if you are toggling one of these features, you are probably toggling the other. It would have made more sense to me to have them proximally located next to each other, in my opinion. Also, while I think it's cool that Alexa is built-in, she responds very slowly; maybe I'm just impatient, but I don't think I should have to wait almost 5 seconds between saying "Alexa" and my intended request. All in all, this is a solid unit at this price point and one that I would recommend. If it weren't for the couple of minor annoyances that I had (which are also very opinionated feelings), this would easily be a 5-star product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop to do home office, easy to use and good quality at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just wish it was bigger for the alternate number pad. But 5 stars either way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for personal use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought during Thanksgiving. Amazing offer and nice laptop with great configuration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good configuration and suitable for students ………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, smooth and perfect size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it with black friday deal. Satisfied with what I got with the price I payed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great college laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for son entering school. He has really liked the laptop so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight and easy to use anywhere! No issues as of yet! LOVE LOVE LOVE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my wife and she loves it, especially the size. It is a solid laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    13.3 inch is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop .Easy to use. The features are more appealing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an excellent deal! Worth of buying it! So far so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop for the wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is light weight and easy to use as my wife loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best computer I bought for this price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is excellent purchase . Envy 360 processer is very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought different version of this laptop. It is an excellent investment.

    I would recommend this to a friend