Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD.
  • Angle. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD - Pale Gold.
  • Left. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD - Pale Gold.
  • Alt View 1. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD.
  • Alt View 3. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD.
  • Alt View 4. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD.
  • Alt View 7. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD.
  • Alt View 10. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD.
  • Alt View 11. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD.
  • Alt View 12. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD.
  • Alt View 13. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD.
  • Alt View 14. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD.
  • Alt View 15. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD.
  • Alt View 17. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD.
  • Alt View 18. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD.
  • Alt View 20. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD.
  • HP Laptops with Amazon Alexa Functionality video 2 minutes 30 seconds
  • BBY Overview - Alexa for PC featuring Show Mode video 2 minutes 06 seconds
  • WiFi 6 video 0 minutes 47 seconds
  • Instant Wake video 0 minutes 47 seconds
  • Battery Life video 0 minutes 51 seconds
  • Intel Evo platform video 0 minutes 55 seconds
  • Thunderbolt 4 video 0 minutes 52 seconds
  • Processor and Multi Benefit video 0 minutes 55 seconds
  • Iris Xe Graphics video 0 minutes 50 seconds
  • Windows Setup Tips video 1 minutes 08 seconds
  • HP Envy x360 Product Features video 0 minutes 50 seconds

HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD - Pale Gold

Model:
13m-bd0023dx
SKU:
6428876
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 673 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ENVY x360 2-in-1 laptop for its lightweight design, fast performance, and touchscreen capabilities. They find it to be a great value for its price and are pleased with its overall performance for daily tasks. However, some customers have expressed concerns about the battery life, limited RAM, occasional defective models, fingerprint scanner sensitivity, and speaker placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 672 reviews

  • Perfect

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has everything I needed. Definitely satisfied.

    I would recommend this to a friend

  • Excellent Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and great screen resolution. I am very happy with it!!!!

    I would recommend this to a friend

  • Very nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. I’m happy with this pic chase.

    I would recommend this to a friend

  • good one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is excellent .. easy to use every application and its handy too..

    I would recommend this to a friend

  • One thing that's kinda a big deal...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I was loving everything about it (speed, fingerprint reader, backlit keyboard and the look) until the screen started flickering violently. At this point, I've had it less than a month and used it MAYBE 6 times and it's never been outside my home. I Made sure operating system and drivers were up to date & thought I had possibly fixed the issue (I'm not a techy person) but it didn't and began again. I'm returning. Unfortunately, this was my first and last Hp experience. I know that flukes happen but now I'm just scared and don't want to even exchange it. One other reviewer mentioned the screen shaking (saw this after my experience). I needed to know if it may have just been a fluke or a flaw with the device.

    No, I would not recommend this to a friend

  • Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and light, I was able to setup the laptop very easily.

    I would recommend this to a friend

  • Light weighted

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, great features!!! Light weighted and good features

    I would recommend this to a friend

  • Hp envy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop its amazing. Really easy to use fast and efficient

    I would recommend this to a friend

  • Great experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All aspects of the sale went well, from ordering to curbside pickup.

    I would recommend this to a friend

  • My new laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is amazing and very helpful. The speed is amazing.

    I would recommend this to a friend

  • Would buy again

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to handle, really light and really fast processor.

    I would recommend this to a friend

  • Nice product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a bad product, it worth the price at the long run

    I would recommend this to a friend

  • Hp

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent stuffe i like it to easy conferteble it is perfect to me .

    I would recommend this to a friend

  • laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my laptop. 100 time better than an apple mac pro book

    I would recommend this to a friend

  • Great Product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great powerful laptop. excellent service by the Best Buy salesman.

    I would recommend this to a friend

  • Hp review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a multi platform tool , great for school or work

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent. It provides me with everything I need.

    I would recommend this to a friend

  • Nice machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine at a great price. Does everything I need it to do.

    I would recommend this to a friend

  • laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carries around nicely, not too heavy. Sturdy when dropped.

    I would recommend this to a friend

  • Awesome computer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer!! Works really good!! Highly recommend.

    I would recommend this to a friend
Page 28, Showing 541-560 of 672 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.