Customer Ratings & Reviews
- Model:
- 13m-bd0023dx
- |
- SKU:
- 6428876
Customer reviews
Rating 4.4 out of 5 stars with 673 reviews
(673 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ENVY x360 2-in-1 laptop for its lightweight design, fast performance, and touchscreen capabilities. They find it to be a great value for its price and are pleased with its overall performance for daily tasks. However, some customers have expressed concerns about the battery life, limited RAM, occasional defective models, fingerprint scanner sensitivity, and speaker placement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Touchscreen
Rated 5 out of 5 stars
5 stars overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On of the best laptop I bought, size, sound and touch I love it
I would recommend this to a friend Rated 4 out of 5 stars
Processor and speed improvements
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size and form factor. Fast on and off - plays some games. Screen bright but very glossy and off angle poor. Screen inferior to iPad and surface 3. Also rubber base asymmetric and typical hp heat issues although much less than old envy. Keyboard ok and tough pad very nice.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great portable laptop!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great, works perfectly at home but is also light and therefore easy to use on the go. It is fast and also does a decent job running some games. The fingerprint reader works great for quick unlocking. Overall, a great laptop for work or personal use.
I would recommend this to a friendRated 2 out of 5 stars
Good hardware and display
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP Envy x360 is a lightweight attractive laptop / touchscreen with an incredible display. Regardless of viewing text, photo’s or video it surpasses most laptops I’ve seen. Good battery life. Mine came with a solid state hard drive that quite frankly seems slow. Compared to my 5 year old Lenovo it is downright meager in response. The unit comes with 2 standard USB ports and the new turbo port. Large easy to use keyboard with one touch backlight. A definate improvement over many I have used. The touchpad is responsive and loaded with optional features however as an old school user I still prefer a wireless mouse. Now for what I don’t like. The Envy x360 comes loaded with bloatware, worse than some smartphones I’ve used. In fact one cannot even use the machine for the first time without entering a valid email and password. Of course what happens once you do get the machine set up and connected is your inbox is flooded with all of the free crap loaded on telling you that you’ve registered for your free trial. Next open any browser and your are again flooded with pop ups from the preloaded free crap. As one who takes my online security seriously I remain offended that HP feels it’s ok to load this on to a machine that I own. Summary, nice hardware, great screen, loaded with bloatware. For this reason I do not recommend this machine.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
Thank you very much for your extensive review. We are always grateful for any feedback received regarding our products and user experience. Your reviews allow us to adjust our future product design, so please feel free to contact us anytime.
I just want to remind you that in case of further inquiries we are always there to help, troubleshoot and assist with selecting the product that suits your needs the best at support.hp.com/us-en/contact-hp
Kacper
HP Care
hp.com/support
- Pros mentioned:Price
Rated 5 out of 5 stars
Execllent laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of laptop which has latest Evo processor and network interface the performance of the laptop is too good when compared to other 10th generation processor. Also the display is more than expectation and crystal clear. Almost save $700 when compared to other laptop with same functionality, also its very light and easy to use.
I would recommend this to a friend Rated 5 out of 5 stars
Rock solid laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a great machine. It is fast to boot, the fingerprint reader works well, and has a USB port on each side.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Battery problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery drains charge in less than an hour it needs to be always connected. THIS IS NOT A PORTABLE COMPUTER
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 2 out of 5 stars
Love it except the battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this laptop and it's really great but I can't help but wonder if I got a defective one. The battery drains extremely fast in my opinion. It went from 35% to 10% in just 55 mins....the other day it seemed like it was going down 20% in one hour. I haven't had a new laptop in awhile so not sure if this is normal. I may end up taking it back just because of the battery. Also I see what people are saying about the display in tablet mode but that's not a big issue for me just the battery life is concerning.....
I would recommend this to a friendBrand response from HP Team
Posted .Hello there,
This is really unfortunate to hear that your battery's performance is not satisfying for you. I can assure you that we certainly build our devices with the intent of providing a reliable experience for our customers, so I can imagine how frustrating and annoying a situation like yours can be.
Due to the vague and technical nature of the issue, I would strongly recommend to contact us for support. We will be more than happy to help you. You can reach us at: support.hp.com/us-en/contact-hp
Kacper
HP Care
hp.com/support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Beware: poorly built, NOT worth the money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality. My cheap 5 year old computer works better than this one. I got this one in September for college and after the first ever class I had (approx 2 hours) my battery was already at 20%!? It was fully charged before. The computer (fan) ran super loud and the battery had went down by 80% in 2 hours.. So I went to the store to exchange that computer for a duplicate. The new one's battery was better and actually lasts a full day at school now. However, the applications and loading time online is much slower than it should be. Also, not even a month later, I was taking an online exam and my wifi disconnected and would not reconnect!! It says its a router issue, but I know it isn't because wifi works fine on the other devices. So now I am missing a class period because this poorly built computer can't even hold the wifi connection software! If I would have known this computer would've been such a pain, I would've just stuck with my old computer!!!
No, I would not recommend this to a friend Rated 2 out of 5 stars
I want to return it and get another one :(
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop about a month ago and continue to experience issues. I had to contact HP virtual assistant which was helpful to address audio issues. I have experience issues with camera and audio. Laptop says unable to access. I bought this for the purpose of using it strictly for work and camera and audio issues are a constant struggle. This was not an issues before with other laptops I had and this is my first HP.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never got a chance to use or setup!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased laptop had to be shipped, opened plugged in, turned on, received a system error regarding cooling fan and it powered off. I will be returning it today.
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT PURCHASE HP EVER !!!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero stars I would. Hard drive failed after just 2 years. Lost everything.
No, I would not recommend this to a friend

























