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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 673 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ENVY x360 2-in-1 laptop for its lightweight design, fast performance, and touchscreen capabilities. They find it to be a great value for its price and are pleased with its overall performance for daily tasks. However, some customers have expressed concerns about the battery life, limited RAM, occasional defective models, fingerprint scanner sensitivity, and speaker placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 672 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, easy to set up, Bright screen display, super responsive to touch. I recently started online classes and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great little computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item! It's so fast and I use it often. I do have a desktop HP Envy but I'm usually in the kitchen and have my little HP Envy at the ready.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is perfect for purpose purchased for. Light-weight, yet powerful enough to use for business.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best laptop ever I have. Is so fast and the memory is good. Easy to put it on or off. Is not heavy. Is easy to carry out side. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Light weight laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and portable. Its battery is excellent. So far no issues with it. Windows 10 update is also available for this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP Envy 2-1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Since I really don't do games at all, this is perfect for both work and play. The 2-1 works great for watching movies at Neflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful compact machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product so far. At purchase, it had literally been on display for one hour. It is light weight, easy to use, quick to respond, and appears to meet both personal and work needs. I needed something in a hurry and this was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Best windows laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is compact, fast and reliable. Definitely a good purchase for the price I paid. Also, like the flexibility of the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good machine the touch screen is responsive good for people who do not like bulky laptops or heavy carryons

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP Envy 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The envy 360 specifications were more than expected for the price. The gold color is attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Bishop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this for my sister, she loved it so much thin and easy to carry. screen is sharp and fast performance price is good for the quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t purchased a laptop for myself in about 10 years, and I’ve been using the same one since; so anything new is a huge improvement to me. Love the features, love the photo editing capabilities. Just wish it had a micro-c instead of a lightening connection for data transfer, but ONLY for convenience purposes. Other than that, it’s exactly what I wanted. I use it daily to watch tv, edit photos, journal, and play some graphics-light video games.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Perfect for T-shirt making

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop! Even though it is a smaller screen I can simply zoom in with my touchscreen to help edit pics on my Silhouette software.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great purchase: it’s light weight, fast, and it meets my needs for documents, video calls, and internet research.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great performance, problematic speakers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to fall in love with this computer because it's sleek, fast, and pretty. Despite constant updates, though, I've had 3 persistent issues: 1. When I install updates while powering down my computer, the screen will indicate progress towards completion of the update....then show a blue screen saying that an issue occurred. You can try restarting the computer from the menu given but really the only way to resolve it is to basically undo the update. It's really frustrating and makes me wonder whether I'll be able to install updates at all. 2. Regardless of whether there is audio playing, the speaker on the right side of the computer makes a noise sometimes (not all the time) that I think most closely resembles crackling. 3. The audio from the computer will randomly change volume sometimes. For example, say I have the volume at 60. It'll sound good and appropriate for that number, then all of a sudden quiet down. I'll ramp it up to 100 to be able to hear the audio clearly (it's still kind of quiet at that point) and then it'll randomly go up to what 100 volume should sound like (that is, loud). This computer's performance is great but if I had known these issues would come up with the computer I would have just gone for a Mac.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP Envy 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, stylish choice. Love the 2 in 1 touchscreen. The size is perfect, not bulky. I'm in love with this computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and fast with great battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my wife and she loves it. This computer is very small and light. It's made of high quality metal and feels very sturdy. You can charge via USB-c which was a big deal to me so i dont need to lug around multiple chargers. The battery life is solid and the screen is VERY bright. Performance wise, this is a great laptop for most tasks. The pale gold almost has a rosy gold color to it and almost appears pinkish. My wife loves it. Keyboard is nice and tactile. Overall great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice computer- I just use it for basic searching & it seems to be more than I need! Great size! Quick & easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, great/bright display, amazing performance and very good build quality. However, the battery life is worrisome.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, Best quality, fast, and very long use of the battery. I truly recommend it to use for home and business.

    I would recommend this to a friend