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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 181 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the ENVY x360's fast performance, touch screen capabilities, and affordable price point. Many users appreciate its lightweight design and extended battery life, making it suitable for various tasks. However, some users have concerns about overheating issues and occasional challenges with Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 181 reviews
  • Rated 5 out of 5 stars

    Love the new laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our overall service and definitely pleased with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars! Bought this laptop as just a home laptop and it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2in1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and powerful a very easy laptop to use nice job by again by hp

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Goodlooking but with turn-on problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced black screen in about three weeks I purchased the laptop. It can’t turn on even when I charge it. Other than that, this laptop was perfect. I just don’t think it is worthy to deal with this problem with an expensive price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Love the added features and easy start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivid Screen, fast response, good value, very please with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate for every day use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every day and it is amazing. For the price this laptop is grate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with setup and great picture. I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing graphics and easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer Great graphics Easy to use Love the 2 in 1 feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great start up time !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much faster start up time with solid state drive ! as of 3-8-2020.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great, whether using it as a laptop or a tablet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for about 1.5 years now. I like the performance of the software but the keyboard sticks it you can’t tell until it stops working and it’s virtually impossible to “un-stick”.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get for me , easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC, starts up quick and easy to use. Very glad I chose it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer! Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer you can get without custom building your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my needs. It is easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. I use it for work and it comes on real fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. The finger scanner to unlock is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value For The Money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Fast start up and processing times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Off to a good start

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer easy to set up and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so in love with this laptop! It's perfect for editing!

    I would recommend this to a friend