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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,357 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    we hold enough info for my grand child at college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the touch screen. size is perfect.My grand daughter is using it already.Will hold enough space for all th things she has to do in college. Right size for her to tote around.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    GOOD COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen which is very easy to use, allowing me to read articles very quickly. The screen has good clarity which is great for looking at graphs and other visual aids.The sound is good too. Overall this is a good computer, superior to thee one it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my other was acting funny and I am happy with my purchase. Thin, fast, and love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Best laptop yet !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen, lighted keyboard, touch screen, easy mousepad controls, lightweight. Oh did i say lighted keyboard ! :)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Excellent for this price point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, responsive laptop. I needed something for college and this was a great replacement for my 8 year old Asus which was very heavy and bulky. The HP Envy is much more portable. The only negative is that even for as thin as it is, it is a bit heavier than I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great laptop for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very easy to navigate and the speed is excellent. It is exactly what my wife was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my old laptop and was looking at this one for awhile. I finally decided to buy it and could not be anymore happy with it. My old laptop was a Gateway that I purchased from Best Buy in 2009. I put all the Windows upgrades in it and it work well but it was starting to slow down. This new laptop is so much faster and the setup was very easy to.I like the table mode with this laptop. Could not ask for a better laptop for the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great memory and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for work. It works great. I love the speed of the computer and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast with great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright screen, great graphics, crazy fast processor. Can handle most programs and applications with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome laptop love it i would recommend it to people that do office work or school work its awsome and simple

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    My new lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new PC to replace one I bought from my former employer's union. While Toshiba does not make nor does Best Buy sell the products, these PCs are a good substitute. I am still getting to know it, but I think my purchase will be a long and profitable one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as open box item I love this laptop. It's fast and graphics are greater amd built in graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an easy time setting the computer up and it is easy to use. Also the touch screen is a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Perfect for surfing and reading email

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit, I was a tad apprehensive about purchasing a laptop with an AMD processor, but it seems as if my fears were completely unfounded. This laptop is fast, and the back lit keyboard is a plus. I have owned it since July 6th, and haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and storage capacity! Size and weight make it very easy to transport. Excellent battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works really well. I did not know much about what I needed in a laptop and the guys at bestbuy were able to help me find something that works great, runs quickly, its very easy to find info about how to do certain tasks online and via the help center.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Love my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with my purchase, the laptop runs fast and the screen is nice and wide. Perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has all the speed and ammenities of a more expensive computer for a fraction of the price.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Seems good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit slower than anticipated but I am to fault there. Bunch of free space,memory stuff loaded. Came packaged well but Best Buy did a horrible job of repackaging for mail. Does run warm, but it will be perfect for the limited amount I plan to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always saw these 360 laptops on commercials so I had to have it. It is so easy to use and looks great.

    I would recommend this to a friend