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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,357 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Workhouse for the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my personal computer. It has a great display, the backlit keyboard is wonderful. The AMD processor really has surpassed my expectations. Great computer for general household usage.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was purchased for my daughter to carry to college. She loves the ability to switch between touchscreen and keypad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased and easy to set up and use. I wasn’t familiar with Windows 10, but help was available through the Envy/HP.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 3 out of 5 stars

    Great computer Bad Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer overall but Bad Battery Life and gets Hot fast. Fan runs most of the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for all around PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for an HP lap top to replace my old HP. This one is solid no plastic to crack and fast enough for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was loaded with features that a friend of mine showed me a month after I purchased it. It seems funny that the sales rep girl did not show me the tent feature this has or the touch screen. That's our young work force these days.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great 2 in 1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer! My only complaint is the battery life. What do you expect with a touch screen though?

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok computer, aftermarket options are slim, battery life is bad, no ethernet port. its not great but not horrible either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Cool laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great haven't upgraded my old laptop in years and choose this one. Perfect choice works great and moves fast

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great touchscreen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP was exactly what I was looking for, I can easily navigate through all the apps. I like how it can switch to a tablet, the screen size is perfect to be able to zoom in and out. Another thing I love is the volume the laptop can reach.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Compact Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with this little guy for all my managers. It has easy of use in the office and on the road.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is less than 4 months old. When opening the laptop, the lower left corner of the cover separated from the screen and the screen cracked at the bottom. HP support called this accidental damage, even though I was merely opening the unit. this is not covered under basic warranty and HP said it would be minimum $349 parts and labor to fix assuming just the screen needs replacing. You should be able to open the laptop without the back coming off causing the glass to break...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Alright laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for normal use. Got it for my sister and she has had a few minor problems but still loves the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of access and versatility of this laptop makes it a top notch product. The touch screen and conversion to a tablet allows me to take this product with me everywhere I go. I would highly recommend this product! Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice fax and scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to hook up had trouble reading directions for fax so just followed the steps on the fax machine it was easer

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this computer. I love the way it can be used in tablet mode. The one weakness is battery life

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves her new laptop. Loves how it can flip 360. Loves the touch screen. Only thing she is missing is the keys are not illuminated. And finding a hard case is problematic because it flips 360 unlike a traditional laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good functions longer than average battery life however when a recharge is needed it takes a long time to recharge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Needed a new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. The staff was very helpful in working with me for selection of the best laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loaded with features, convenient size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appealing design, sleek enough to be on par with MacBook. Because of the diminutive size, even being designed by Bang&Olufsen, the speakers sound mot much different from any other less exquisite brand. Stand-by battery life is great.

    I would recommend this to a friend