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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,357 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Okay so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good that's all I really have the same way now

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great priced Ltop that delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop had "seen it's day after many years. Looked at several. Chose the HP Envy for the screen clarity, speed, storage, and sleekness. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use, even for computer challenged people. Keyboard is very comfortable and the tough screen makes navigation so easy. Great buy!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for price except battery doesn't last long at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer didn't/hasn't lagged on me at all. Everything runs smoothly and efficiently and I really appreciate those who helped me make this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was all that I wanted when I upgraded products. The sounds is wonderful, it adapts well when I make t a tablet, and runs fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was purchased as swap out for original laptop that was in repair for over 20 days without clear explanation of what was going on with it. Geek Squad considered it was too long too wait and allowed us to swap it out for a new one with a refund of our original purchase price. For small difference we got a better product. Happy customer!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Metal housing,great touch screen and clarity

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    For a person on the go, it is just great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen plus you can fold it over to use it like a tablet when not using my wireless mouse to watch videos or what ever you like to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop that can run big programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with how my laptop is working for me so far. For a $900 laptop which includes 3 year warranty, it can run the programs and games that I wanted to without much worry. It also runs through the Internet pretty well, and the battery life is good enough to last me for a good part of the day, even when running high RAM programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what to expect for the price but I am pleasantly surprised. HP is a great name anyway and the Laptop is excellent for the price. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect laptop for what we do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this laptop. It has everything we need.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Some Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive has made excessive noise since Day 1 Often have to restart after initial power-up when the cursor will not move, yet it is "clicking" constantly, and randomly scrolling around the page and starting whatever icons it passes over. Restart corrects the issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for a college student thankyou

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Nice laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop at a great price. The fan was noisy and had a defect. Best Buy replaced it with no problem. The new one works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal. The touch screen is a very nice feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NOT BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. BB offered $150.00 off the price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    First time HP computer users. Like them so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much do what we needed in a computer. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Works really well for at home use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for the use I bought it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this laptop- it has all the features I wanted- Converts to a tablet, has the number pad (in addition to the number row above the letters), has the 17" screen, etc. I don't know if this would be the appropriate computer for gaming, etc.....but for internet browsing and web -based applications- it is great.

    I would recommend this to a friend