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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,357 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen and works great as a 2 in 1.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works well for his utube viewing and gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it I bought it for my grandson,he is using it frequently and is trying to learn how to make sratch coding to make games for himself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife to complete college courses initially but has proved to be useful in many other electronic needs for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    A very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop a lot. Runs well and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great for me. It has everything you can ask, from memory space, thin, and touch screen. What else can you ask for, its perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Big screenFast and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. No need for two monitors. I can fit all I need for work in this laptop. That's what I was looking for. Great for my mobile office

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently just got this laptop to do my school work on and I absolutely love it. It has everything I need and it's easy to step up as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop with touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs a little slow but does the job. I don't care for the touch screen and purchased a mouse to use instead which is perfectly adequate. Would have preferred more input ports especially since the mouse uses one. Would have liked a brighter or lighted keyboard as it is difficult to read under low light conditions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything you need for the price, great product that you wont regret. Only things you should know, it does not have a ethernet port and the AMD processor does run a little hot compared to the other laptops I saw with an Intel processor. That's not a big deal for me but just thought i would let you know.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for his birthday. It's ultra thin and light weight then most laptops. He truly loves it! He uses it everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice laptop. I like that it has the numeric keypad. The screen resolution is very good and the sound is good,too. The cons is that I kept accidentally right clicking when using the keyboard mouse and it isn't always quick to recognize when you turn the screen upside down. Overall I still like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A layman' s perspective...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More often then not, I'd rather hide behind my witty demeanor than crack open a computer in front of a crowd, until I found this little (not actually) beauty. I feel relevant again and the overall styling begs to be shown off. And I haven't even pressed the power button. Resolution for the enthusiast, Tb for the pack rat, plus on demand cloud storage accessible at the blink of an eye thanks to AMD processing...I am no longer afraid of the millennial! To all my fellow not-so-tech-savvy internet birth righters, you've got mail!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to use my Notebook as a Tablet and then a computer. It has a lighted keyboard for those who work at night. Enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves the purpose for which I purchased it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right product, right price. I recommend this product to everyone that needs a laptop that's modern and sofisticated yet not so pricey

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    OK, so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to get the lighted keyboard feature which apparently is only available on higher priced models. I'm still getting used to Windows 10 and the tablet mode which, so far, I'm not sure is worth the effort for what I needed this machine to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Our Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I needed a new computer for basic needs and moderate web usage. Both of our previous computers finally gave up and quit. It's great for what it is and what we want it to do. If you're reading reviews to see if you can play high end games or video editing, you might want to look at a different option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fathers Day present

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my dad. Easy to use and Best Buy helped install the anti virus and show him how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP Envy is great, love that it is touch screen and able to use as a tablet also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the computer about a month ago for use at school...I'm a teacher. It does everything I need it to. I have had no problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent - especially for writing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that this computer really lags while online. It's incredibly frustrating actually. Even after having to be "cleaned up" by the Geek Squad due to a hacking incident, the computer is less than what was explained to me by the HP rep at Best Buy. I do, however, like it for writing Word documents, etc.

    No, I would not recommend this to a friend