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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,357 reviews
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue really I have with it, is that my high speed internet (xfinity) doesn't support internet explorer edge. I guess I should say my Norton virus ware from xfinity doesn't cover the edge web browser. but that's not really a computer issue. I love the 2 and 1.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to replace desktop and wanted more portability - so far this exceeds our expectations. Great little laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for business and home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great for work or home. Mostly used with Outlook for business and as a tablet for small presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I love it has touch screen. Used for more than a year now, still working pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Super Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my new laptop! I love the fact that I can turn it into a tablet and that it's very lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter just loves this laptop! We have definitely gotten our money’s worth with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Versatile Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of this laptop...the convenience of a laptop with the option of using it as a large tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notebook+Tablet in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination of PC notebook and tablet usage in one. Lots of memory, power and flexibility for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I use it for Adobe programs and for this price I couldn't have asked for anything better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what I wanted and went straight for it. The store rep helped me decide which one of the two made better sense for what I needed. Extremely helpful and I made sure to tell him how grateful I was for his help.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very please with laptop. Love the touch screen features. Have been using it for work and at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having lost the Envy that I purchased a couple of years ago in recent flooding, I desperately needed a computer that would not require a time investment in order to become familiar with using it. And of course, the model that I had was no longer available. This one was the perfect solution to get me up and running again. Additionally, it has more memory and speed.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    great computer for school purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very handy for school projects and homeworks. Except the battery life could be a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Easy to go from computer to tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a little slower than I would like, but it has many features that I needed like the 10-key keyboard. It is easy to go fro computer to tablet which is nice when you are going from work to play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop for work, because is a powerful processor what it has, but if you're into a gaming won't be enough, it'll play most games but in low set up, which is not good for a real gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer, easy to use and does everything I want it to do. Fast with plenty of hard drive storage.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. I love that is has a 10- key and touch screen. IT meets all of my needs as a student.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great all around labtop for any level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great easy to use HP labtop. Great for surfing the Web, watching movies, listening to music, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for multiple uses for training. It was easy to set up and has a great keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the money. The touch screen feature is marvelous. Nice size, light and portable.

    I would recommend this to a friend