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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,357 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converts from laptop to tablet with ease. Have used it for work and play. Nice little laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent light weight laltop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has performed above and beyond light weight and useable with multi functions is replacing our pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this computer still working last long very nice design super cheap

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am enjoying my computer. It's easy to use & I'm looking forward to using the APA format.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter has had this for 2 years now while attending college and it does the job

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Easy user compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop/tablet to use for school. My only complaint is the battery life. I feel like I can't go anywhere without my charger if I'll be there for more than a few hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big and strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem with this machine was the mess that the Geek Squad made moving the data and programs from my old computer. I finally gave up after numerous visits and problems. Seems to be OK now...sort of. Iam trying to get my $99 refunded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer for the price. I will recommend this computer to anyone that's on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many reviews before choosing this laptop. It was a great deal for everything I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Ok laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok laptop. Memory is nice to have, touch screen has its conveniences but I wish it's actions were quicker. It's OK, but I don't love it. I would get a less expensive one next time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was exactly what my son needed for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. It does everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very computer literate. But I needed a laptop. The staff at Best Buy were great in listening to my needs and setting me up with the laptop that would best suit me. Scott was awesome. After he attentively listened to my needs, Scott set me up with the awesome laptop I am typing this review from. He is such a great sales person, I purchased a laptop that was $400 above what I had intended to pay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been partial to HP products. This was purchase to replace a 9 year old HP laptop. I did have a problem with the Bluetooth and the Geek Squad had to fix. Otherwise I am very pleased with the operation of this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    worksd great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the flip feature , thin light weight, touch screen all r great. could use more ram

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great computer for my son in college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Lightweight and performs well, especially for a college student.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent laptop for business and pleasure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to use the touch screen and the convenience that feature provides. ? ?

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works nicely even though it was an open box item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Like the touchscreen even though that was not one of my requirements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is everything I had it expected. HP has always been a choice of mine. My only negative view of this laptop is the white keyboard lights when using the lighted feature, I wish it was red. Outstanding display and storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use the laptop for much. Mostly just for watching Netflix, but so far, I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has very solid capabilities and at the same time is very reasonably priced.

    I would recommend this to a friend