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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,357 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop it's very fast and handles anything I use it for very fast response time

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    work computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this lap top does everything plus some that I needed for work and home

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best device I've owned. To have both pc and tablet in one is GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this unit for a month now and it works flawlessly. Would make the purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is amazing, the things that I was able to do with it is still amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous value for the money. Well worth it. Excellent computer great memory assets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just great good for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife and she loves it great for all of her school work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well and does what I need to do. With the Kaspersky virus protector downloaded on it that was included in purchase, it would continuously freeze and crash running programs. Once I removed it, it has worked well since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and even easier to set up. Perfect for the beginner.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My wife is Very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife for her home based business and it does everything she needs.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great all around pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pic is awesome, it's like having an apple at an affordable price. However it's slow to boot, slow at processing, and the battery only holds a usage charge for maybe 4 hours

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for School work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughters school work. She loves the touch screen. Good product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I returned the original 17 inch laptop, I selected this 15 inch and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Looks great but very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sturdy, touchscreen works great, monitor is crystal clear. However, it is very slow compared to other laptops!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this tablet because it offers everything she needs for school work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does basically all I need it to do (internet, word processing, etc.). It is fairly slick with the touchscreen and the "convertible" nature of the 2-in-1 (fold the keyboard back to use as a tablet), but neither of these features were really things I was looking for. I got the best deal for the price at the time, and this was it. I am not impressed by the battery life (only a few hours in my experience), and even though I expected lightning quickness out of my new laptop, it runs about the same as the 5 year old desktop I use at work. It's a pretty good purchase for what it is, but it isn't much more than that.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and no problems! Does exactly what I wanted and why I made the purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with nice features. Love the fact that it can switch to tablet mode and take up less space. Got it on sale and the sales person was very helpful and quickly got me on my way with exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Sleek, easy to use, bit slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it looks and how light weight it is. I also love the variety of ports, for versatility. Only complaint is it's a bit on the slow side, even right out of the box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works amazingly. Love everything about it. Definitely would recommend.

    I would recommend this to a friend