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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,357 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautifull laptop...I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my laptop everywhere and any time...this laptop work very good...I love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It's great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, it does everything that I need it to do and more. Fast and lightweight!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 5 year old Envy which was the top of the line, windows crashed on it so decided to just get a new one. I didn't need one like that anymore so opted for a cheap Envy from 2016. I was hesitant about the AMD processor after using the Intel but so far so good. Didn't really want a touchscreen but they are all like that now. So all in all was very cheap and satisfies my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Work great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for home use and a tablet for work. The HP Envy x360 works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Envy Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had great success with HP products, Easy to set up and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best laptop of its league

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying it, I never expected this standards from hp. The touch screen works as smooth as a mobile. I reduced a star for long bootin time. On the whole it's the best laptop I would say as I bought it for $480.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does everything wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does an excellent job of performing all tasks I was interested in,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, big screen for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop gently used at a discounted price, it's worked fine for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quickly setup, virtually plug and play (almost).

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Hp. All the others still work, just outdated. I hope this 2 in 1 lives up my expectations. A couple of things trouble me. When turning into or out of a tablet, it does not immediately go into or leave that mode without asking. Also, why put the power button on the end??? Its difficult to use in potrait position without hitting it? What was wrong with it being flush on the keyboard topside? Need accessories available for purchase at time of purchase, like a digital pen for finer marking/writing on screen? Wouldn't hurt to add a brochure regarding the apps and customizing. Otherwise, really enjoying my new pc.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Heat

    Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and was very disappointed. The fan is ridiculously loud all the time. It overheats like crazy as well. I had to exchange it for the same one for crashing issues and the second one had the issues as well! I couldn't type on the thing either it would take a good 30 seconds for anything to appear on both I tried out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I really love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my new HP Envy and love it even more that its touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit loads fast and runs all programs I’ve used will no lagging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As laptops go it seems pretty good. I had to buy a separate CD player attachment, I need to get a cover for the outside, I also bought a mouse as the touch screen is so sensitive the icon moves all over the place, and I find it hard to type because the touch screen is at the bottom and I have to raise my hands up to get to keys causing displacement of fingers on wrong letters. The plug is very thick also. Screen is 15 * or so and when I enlarge it looses part of page on bottom. I still find desktop easier in most respects. Though if I do need to go somewhere as it is mobile I can take it with me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I wanted to buy a new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen and that you can flip it . The color is really bright.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice Laptop. Very fast and plenty of space! Excellent for CAD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does exactly what I need it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting used to Windows 10, I'm not a cellphone/tablet user so it's taken me a little time. The features this laptop has exceeds my needs. If I was more fluent in Win10, I would have given this model a 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my new HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at many pc's and reading reviews I was still not sure which one I would buy. I went to the local Best Buy and was assisted by a very knowledgeable sales representative. He showed me several different brands and models and was able to fill in the blanks on any questions I had about my selections. In the end I picked the Envy, and I have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the laptop daily, it is fast and efficient. Great buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happier because is the best computer I buy great speed and good material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 in 1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it 2 weeks but am happy so far. I thought I was buying the Intel i5 but ended up with the AMD fx. So far so good. I considered returning it because I knew nothing about the AMD but I did some research and it appears to be a good processor. Got lucky and the processor is good for gaming

    I would recommend this to a friend