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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,357 reviews
  • Rated 4 out of 5 stars

    Very nice. Size of monitor is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the monitor was going to be too small. I went back and forth with a larger laptop since that is what I was use to. Would like instructions on how to use touch pad versus having to look it up online. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    GREAT LAPTOP - LOVE THE TOUCH SCREEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT FOR THE PRICE POINT - TOUCH SCREEN IS A GREAT ADDED FEATURE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, in grad school and use it everyday works fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fast and smart...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful and fast computer. I have never been partial to touch pads and this is no exception. It is so sensitive that I find that the cursor can easily "drift" from where you set it. I substitute a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large screen as well as the touch screen and the flip capability

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Robust computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this on sale and thought it was a pretty robust computer for the money. We did end up taking it back as my son said the fan ran loud, and it did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    affordable amd option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, nice size and graphics. fast enough for most applicaions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this laptop! Such a need project and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. The speed is perfect for home and school use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works well. Have not had any issues. Touch screen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the performance of the machine. Best product for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had good luck with HP products. This unit is nice but getting used to the Windows 10 quirks has slowed down the learning curve. Find myself using the iPad more vs. computer. Like the lighted keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good computer...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for simple basic use: check email, pay bills, and on-line shopping. Did find the finger pad hard to use in regard to scrolling and dragging...but got around that by using a wireless mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop works great for doing school work! Best Laptop I've had!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love this computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for over a year now and it is awesom!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Small Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great small lightweight laptop for using in a class room.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough it for a gift for my sister for her school works perfect! Yes

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new touchscreen laptop. I am so happy I upgraded to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works but needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great, however the wifi signal cuts out. And the power cord won't stop buzzing, Can't use multiple adobe flash player apps or else it will restart the laptop. Other than that it works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great and met all my needs! Highly recommended!

    I would recommend this to a friend