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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,357 reviews
  • Rated 4 out of 5 stars

    Great all around computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this laptop for streaming shows, surfing the web, and typing up resumes so far, and it's great at all three of those. It looks good, runs quickly, and provides quality audio and visual.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to use. One of he best laptops I have ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Super Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY nice touch screen 2-1 laptop. Excellent deal Great Price

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Bought for my daughter for her college needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves this computer. Perfect size for her needs at school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my computer it is great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for collage students who do online school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's laptop was outdated and coming apart at the hinges. I have always liked the dependability of HP products so I looked at their website first. Best Buy had an Envy on sale and when we got to the store, the HP rep called our attention to an even better deal! He loves the new computer; the only drawback is that it is heavier than he expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine computer. I actually wanted a less expensive model that came with a CD drive but Best Buy was out and the nearest one that I wanted was 300 miles away so I went with this one. It works fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does pretty much everything and the design is nice and very light

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting a 2 in 1 and this computer makes it easy to learn

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets every expectation and need I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast! I use it for work and its great! Highly recomended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice light weight and easy to travel with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lightweight easy it easy to travel with. love my new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I love the touch screen and the large screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this computer for 2 years now.. I barely use it and don't have a lot of programs or documents in it. Windows runs updates automatically. It almost doesn't freeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, bright and clear screen and great 360 degree design!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Generally good but with some problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop often seems to have some software issues with memory management. Often the system becomes unresponsive due to tabs taking to long to load. This was an early problem and is sporadic. Also sometimes the computer will not recognize USB devices. Happens both using my hub and port. Again is not consistent to hard to figure out. Maybe the most annoying problem is the keyboard. The letters have little contrast with the color of the keyboard so in most lighting it is hard to see the letters. I am a reasonably good typist but still this keyboard is not very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great open box deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, open box deal, great price. Works well! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O bought this computer for my online classes and it works very well for everything. Only thing I would complain about is that it gets really hot on the bottom when its been on for a longer period of time

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely love this laptop. It's super fast and great battery.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Affordable 2-to1 Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to buy a laptop for work and this one performed quite well

    I would recommend this to a friend