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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,357 reviews
  • Rated 5 out of 5 stars

    Great Laptop for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Envy 360 is fantastic for the price. Compact to

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the speed of access to programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and feel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look and the retractable earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great 2 in 1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is great for making thesis and report.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use and cost effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, touchscreen features work flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop meets all my needs for school and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-in-1 Notebook is so AMAZING!! That's all.:)

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good but I unfortunately was the lucky one to need a new hard drive after the mfg warranty expired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my husband Eddie. He loves it I only like it. No cd/dvd/dvr for me to enjoy what I like. Music is my live and not all of it is on USB or MicroSD.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great graphics but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop had amazing graphics, only issue was that it constantly kept restarting for no reason. Sadly, I had to return it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! Laptop mode for business and school, tablet mode for online shopping, social media, and even in the kitchen to keep open a recipe while I cook!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that thus computer was great for doing homework because if I wanted to watch my lecture I could just go into tablet mode and not have to worry about the keyboard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop gets the job done !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ENVY X360 doubles as a laptop and a tablet . Its keypad with backlight has great stroke depth and feel. Its touch pad is not overly sensitive to touch yet allows for intricate pinpoint location. Its touchscreen is both bright and responsive .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a little more than I planned on but in return I got A Lot more laptop! I have 4 Stars because I didn't receive the Microsoft Office download I paid extra for.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Start up problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you leave the laptop in sleep you may come back to a frozen computer with startup problems. The battery also runs really hot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the fact you can flip this into a tablet. The processing system though and program itself runs very slow compared to my older computer which was a toshiba.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research and shopping before purchasing this laptop. It is everything you need in a laptop or tablet and has more than ample power and storage for your work and personal files and finances, and is stylishly pleasing also. Best Buy had a lot of choices but this one fit my needs and my budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic computer with lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic school needs. streams NETFLIX much faster than my prior computer. I chose the HP over the Lenovo as my last computer was a Lenovo and I didn't love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it with teh student deal (150 off) and gifted to my sister in law who is an undergrad engineering student. so far its been working good. good value for money

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 2 out of 5 stars

    Good computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer but it's fan stays on and drains the battery. Also gets hot!

    No, I would not recommend this to a friend