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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,357 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my birthday coming up on 2 years ago. It still works great. I have not had any problems, the backlit keyboard is awesome. And it is perfect for everything. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer. My only complaint is that 90% of the time it is very difficult to get it to auto rotate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good laptop gave it as a Christmas present and the person receiving it has been very happy with the item

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Good sound and better picture taking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good---sound, pictures, Poor---overheats easily, Unable to use device on lap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect For College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It operates fantastically and my granddaughter has not yet had a problem with it. We are both very pleased with this laptop and its abilities. Converting it from laptop to tablet is very simple also. Highly recommended to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an incredible value. Just what my daughter needed to start college. The salesman was also extremely helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs hot (AMD processor). Touch pad not very responsive to tap for clicking. Everything else seems great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about this is it is a 2 & 1 tablet/Laptop. But it's currently starting to run super slow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    So hot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs so hot that I couldn't keep it on my lap. Returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for anyone on the move.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for mobility and being on the go. I love the screen resolution as I take a lot of vacation pictures and reviewing them on a great screen is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my college student!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has this computer at college and she loves it. She really likes that it is a tablet and computer. The back lite keys are very helpful when doing work at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer. As an all-in-one I thought there would be less wires. I am still glad I bought it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My HP - I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy is perfect for my needs of being an at-home employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update to my old laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new laptop. One of the nicest features is that it found my wireless printer and mouse all by itself. The right click took a little getting used to, but I figured it out. Everything is working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a computer for new college students and exceptional service setting it up by the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what my high school daughter needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything she wanted. Worked great right out of the box. Easy set up-she did it herself. Not a lot of additional clutter apps that come pre added. Her favorite feature is the lighted key board so she can work in the dark.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Buy another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer just a year and its already been in for service for 2 weeks. It runs extremely hot and will shut itself down without warning. The fan is noisy when it does work. It is slow to start. It is slow to do anything. I would highly recommend a different computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works well. Resolution is good. First one received did not work. Had to order a newer model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Windows 10 Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative I can think of is instead of win 10 pro it came with Home. Still the best OS out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love its a 2 in 1 laptop so i can use as a laptop or tablet. Great battery life and does what i need

    I would recommend this to a friend