Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $479.99
Clearance
The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,357 reviews
  • Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this laptop after giving my older laptop to my daughter. It's been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last laptop died and I did a lot of research and found that this laptop fit my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is easy and convinient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is just what I need it, is the perfect companion for work and entertainment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this would be a perfect laptop for everyday general use. We explained my stepson's exact game use to the salesperson. We went back-and-forth between a few they suggested and decided upon this one for his needs and his budget. It would have been nice to know ALL the facts prior to purchase and two returns with fan issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for freshman IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is worth its weight in gold for any one trying to get IT degree. Since i started using this laptop multitasking is so much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my friend she uses it to do homework and online classes. She said was good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for college. I'll have to let you know how she likes it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came into Best Buy and purchased the computer for my niece. The sales associate showed me all the features of the computer. I was sold. All my niece requested was that it was an HP. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome touchscreen laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fairly well and sustains a good battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good buy on sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for college computer good deal seems to be ok

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life doesn't last long, programs run sdlow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for my high school student to use. Good for gaming and using the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent screen resolution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to transfer pictures from SD card and store pictures. This laptop has slot to insert card, transfer images, store images and display images in high resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is great have slow load ad times at time and stay in idle from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would purchase again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop I take online classes and also use in my spare time works greats battery life is awesome, haven't had any problems got a great deal on it and bottom line would puchase it again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open Box--Opened & Returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I was upgrading from an older clunky laptop to a 2-in-1, I bought several open-box units, thinking it would be easier to return if I didn't like them. Even though my old laptop was an HP, some functions had changed. I didn't like the feel of the keyboard, the network adapter kept glitching (probably an open-box issue, rather than a model issue). The big thing for me was the bottom of all the new HP'S are beveled with a hard ridge, which scratched several pieces of furniture where I store or rest my laptop. That was the deal killer for me. I returned it and bought a Lenovo Yoga 720, because this new model has restored the normal, non-gaming keypad orientation (I hated & returned a 710 I'd bought prior to the HP Envy, because of the gamer shift key issue). In general, I like HP (my last 3 laptops) and will return to a future model that is more user-friendly in design and features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall. It looks very nice and is well built. The backlit keys are great and the hinges appear to be very sturdy. Also really like the side number pad. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice laptop. easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen quality has altered, seems to discolor around edges. otherwise decent setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing crazy great about it but not much bad either. A little heavy is all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but I prefer a written manual.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a desktop it is taking me a while to get used to the touch of the laptop.

    I would recommend this to a friend