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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,357 reviews
  • Rated 4 out of 5 stars

    Great laptop for all users.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all the high end features of an expensive laptop at half the cost..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trouble setting up printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a novice and needed help with printer. I don't like my security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever only had to send it in one time to get fixed because my cat decided to jump on it and knock it off my bed :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd HP and like it. does what I want and love the tablet option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to find a new laptop to replace my old one. Got a great computer at a great price. The staff was very helpful and I got every thing I was looking for and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop by HP. Very well-made and designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the purchase process and my laptop HP Env

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Very clean and sharp. Love the seal around the edge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inconsistent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times this laptop will run very slowly and even freeze up requiring a restart. This is not something that happens all the time but disappointing in a new computer. I have not had it long enough to develop a definite opinion but so far am not certain I would be willing to recommend this machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to use. My wife loves to open multiple applications and windows and this computer handles them with ease. My wife uses it for work and loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen has too much reflection. Touch pad can be too sensitive...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first HP laptop and I'm loving it. It has so many features that I've yet to use. At last I've got a computer that will last me for many years to come! Great buy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine after my nephew went through the thing and tightened it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, great keyboard. My only complaint is there is no disc drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products I'm happy with my purchases I'll continue shopping here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I wanted it to do. Good buy! Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier for my first laptop does everything I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the touchscreen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flexibility of being able to flip screen backwards is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had laptop for 3 months now with kids on all kinds of sights and power it on takes about 20 seconds. Love the laptop feature. Kids love the touch pad feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really like the screen quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this is a great lap top...The battery life is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and all the bells and whistles. This really is the best buy for the money. The staff was great at helping me get software for my needs and security.

    I would recommend this to a friend