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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,357 reviews
  • Rated 5 out of 5 stars

    Fantastic laptop for all purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service as well as the excllent laptop. Use it for everything from school for the kid to business. All around a great buy. Very durable !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer and computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly and helpful employees, good variety to choose from

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LUV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LUV IT.......................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday gift for my daughter and she couldn't be more pleased. The employee that helped me was very knowledgeable and made things very easy for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all a good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight, some times it is hard to get new items added

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is nice but it does not have a cd or dvd player:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hard drive. Thank you very much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks. Good GEEK service and the appointment thing is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product. No complaints. Perfect for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an HP Envy laptop user since they first were available and I think they are the best laptops ever. Whenever I want to upgrade it is my choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like that this computer is quiet and fits my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up. As a preference added wireless mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit operates well. Had initial problem installing updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a college student and this laptop works great for me. It's 360 capability is really great and convenient. You can use it as a tablet which is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for my outdoor job. Versatile and easy to carry. I love the computer/tablet format. I'd recommend to anyone looking for latest in tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works for what I need it to do. Had HP before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed! Super user focused and fully suits the needs of our family! My only minor complaint is how long it takes to start up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great computer for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good computer for my 14 year old son.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is working well. But got stuck with the updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updating windows caused a problem to me. but now its fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have purchase an HP PRODUCT SO FAR I AM HAPPY

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kid loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my college student she loved it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop with nice screen and good battery life

    I would recommend this to a friend