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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,357 reviews
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitor has worked for what we need it for.......

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Horrible!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this computer negative stars I would. This is the second one we've had and it will be going back again. The first one the hard drive failed after about 45 days - this one we've had for a week and now the screen is black. Because the battery is inside the computer you can't just eject the battery for a hard reboot. If given the option I will exchange this for a different make and model. I will NEVER by a computer again. They should stick to printers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great....don't like Bing, but I can get around that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It's great for multitasking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It's great for multitasking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my neice and her freshman year at school. It has been wonderful for her. I would definatly recommend it for any students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great second laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I use it for work, as I am an at home medical coder, and I also live stream, do emails, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for a college student and she has been very happy with it. No problems, and great functionality for what she needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues with the laptop as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my niece to take with her to college. Has everything that she will need to get her through Freshman year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Touch-screen laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP ENVY 2-in-1 15.6" Touch-Screen Laptop with 8GB Memory and 1TB Hard Drive is super efficient and fits our home use perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mt daughter likes it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But for my daughter as she was going away for college and she absolutely loved it so hopefully it will work for everything she needs it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop that I can take on appts for work. This laptop works great as it's a good size for presentations and easy to haul around.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop works fine but the fan is so loud that I hate to leave it on. It is also heavy. would not buy it again. The screen is bright and the sound is good and I like the feel of the keyboard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    everything i needed in a pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a backlit keyboard option and ended up finding this model which exceeds any expectations I had prior to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a computer for school and kept doing research on laptops and when I found this one, it was perfect. Just what I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hanging in the Balance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 of these lap tops. One with in 10 days crashed and burned. The motherboard was bad. Best Buy replaced it and now we are holding our breath there are no more issues. Tech said it is very rare to have these kind of problems out of the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work the way it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews online before I went to the store. Then asked the people at the store more questions and made my decision to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything you need to keep up with email and all your data. Easy to use and hookup to any wifi. The lighted keyboard is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice middle of the road laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good middle of the road laptop. It seems like it works good so far for our son to do his school assignments and homework on. It would have been 4 stars, but... I miss windows 7, and I'm not a huge fan of the newer windows operating systems.

    I would recommend this to a friend