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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,357 reviews
  • Rated 5 out of 5 stars

    excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop. Size and weight is nice for carrying around campus. Memory storage is excellent as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest laptop ever. Love the 2-in-1 feature of switching it into a tablet or a laptop. Best investment ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New machine for replacing works small Lenovo Yoga. Much more power and does video and presentations much smoother.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent computer, although the screen did take some damage and is almost hard to use after it was set down somewhat hard, but not slammed onto the floor. Not worth the $800 that I paid for the computer, which I'm starting to regret in buying, but was one of the only computers that had a free file transfer at that time, and needed as I was a college student needing quite a few of the files off of my old computer onto this now not-really-useable computer. Don't buy this computer unless you're willing to pay another $600 to $800 for a new touchscreen for the computer!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise, Heat

    Rated 1 out of 5 stars

    HOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pc gets very hot and the fan runs loud Liked the keypad and screen But not going to keep it the store display was also very hot

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Granddaughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Granddaughter for college and she loves it. She said it is everything she needed and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as a replacement she can use for school. Every day she tells me how much she loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send it back to factory because of graphics board. Still not sure it is right. Intermittent problems still. If it gets worse, it will be returned again. Not too pleased to have this problem on a brand new product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off the laptop does incrdbiley quick and it is honestly pretty slow. It freezes up and just can't run a lot of things. It is a decent laptop when it can work but that's about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has tablet capability and can stand up like a tent for TV or movie watching. It is a great computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter and she loves it. Does everything she needs for school and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for personal and professional, as an instructor for First-Aid,CPR, for the local Rescue Squads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer. The service was great. The gentleman that waited on me seem to be very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this laptop. I am a student and only do school work with this computer. No gaming what's so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my needs and everyday use. It has everything I need. Excellent value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase for school and gaming purposes and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm really enjoining it. It's been awhile since I had a laptop and I feel I've chosen a gr at one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to a laptop but like the features so far. The backlit keyboard is a definite plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome lappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I use it everyday. Had to turn the touchscreen off because of glitches... otherwise awesome lappy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for work use and love the price size is standard and im glad i went with it serves my purposes.

    I would recommend this to a friend