Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,357 reviews
  • Rated 3 out of 5 stars

    Computer has a mind of its own

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work fine, then goes off on it's own, opening & closing windows on it's own until I give up and shut it off. I wish it had come with instructions, I'm not tech savey enough to figure it out by myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has many features my previous laptop did not. I am enjoying all the new things I can do with it

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 1 out of 5 stars

    Very noisy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is great but processor is very noisy. So powerful chip but yet computer often freezes and restart.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work well and the battery life is very good for my usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop is a great brand the best part you can fold it and use it as a tablet love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been great. Love it. Easy to use. Cortina is the best. Can always count on her to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Going on 4 years and still runs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing since it has the speed of a fast computer and the functionality of a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for the home. Perfect for Excel and internet. Love the flip screen to watch movies on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot with video and audio editing and production and this computer definitely meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had a great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I visited this location and purchased thugs laptop. I have been really enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer works perfect for everything I use it for school and haven't had a problem with it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop was just what I was looking for. It does everything I need and didn't break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase and also feel good about having the geek squad for any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our son for Christmas and it is a great gift for him. Great features at a good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything we were looking for, love the color of the laptop with the backlit keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and compact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop and I really like you can use it as tablet it is actually two pcs in one

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop fan started making loud noise and wouldn't stop. It has problems of overheating. I think HP knows but doesn't fix the issue. I called them so they can fix this but they have you going through hoops . Only had it for 30 days and has lots of problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the versatility of this laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to completely turn the screen. The keys lighting up is such an advantage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very practical

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for college. I love it it's the right size and like that is touch screen

    I would recommend this to a friend