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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,357 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my laptop. O problems none at all had it since 2015 or 16

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs every thing I wanted it to like league of legends, wow, for a cheap price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I was told how fast it would be, but not so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I turned it on it seemed to respond rather quickly, but that was the last time. I have had to contact geek squad numerous times since I purchased it to fix problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid guy, does everything I could want. And has some kicker speakers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for what I use it for. Web browsing, social media, online banking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for use at work. I've had no problems and it's worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for students, parents, and anyone looking for a good fast computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a small workhorse system for local office work and this fit the bill nicely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice screen and clear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow, I have tried to login in diferente places thinking the was my internet connection, but After i tried differents I realized that is the computer! Not the internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great labtop for school and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This labtop is excellent! It has great durability and turns into a tablet as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth running laptop with no problems, excellent brightness and very good speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is used by 5 people in the house and no one has issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it even though it isn't a Apple Macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, I loved my MacBook and it died this was a good replacement for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leslie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be a little slower but it's not. Love for movies and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my college age son. Exceeded all of my expectations!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop has some speed issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a dismal sales experience at Best Buy the laptop is considerably slower than I expected it would be. Best Buy left out the free items. I will not buy from there again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for browsing the web, working with documents, and all my PC needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop during the college sale so I saved $150. So far so good (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow great laptop for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my gift to my wife. She loves it. It works great. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was just what my wife needed and fits right in to what she does

    I would recommend this to a friend