Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,357 reviews
  • Rated 5 out of 5 stars

    Great movies and aux cord

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The movies we bought were good. And the aux cord for our car has worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is great i just wish the user knew more about use a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Properly named - this machine is everything it is supposed to be and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for photos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer and uploaded all my hawaii pictures is so awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my son going to college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for first time college student. We are glad we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a great laptop for the money. It's perfect for all ages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great pc easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy all the features of HP envy. updates have helped with minor bug issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your Buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly, fits the bill and then some. I'm still learning about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Notebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it from the lighted keys to the speed it delivers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good notebook pc for the money. No problems to report after 4 months of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's amazeballs!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to a Surface Pro with the 360 capabilities but almost half the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for me. Covers all the basics with so much more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace a old hp. This one does every thing I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for our son's high school graduation. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I need it to do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get used to the new system but other then that I'm happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hesitates often and fan gets loud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP - Envy x360 2-in-1 15.6 Touch-Screen Laptop - AMD FX - 8GB Memory - 1TB Hard Drive for my wife. It was a mistake. Often, the laptop would hesitate, i.e. clicking on the scroll bar and waiting 2-4 seconds before it responds... but since I expected an immediate response for just clicking on a scroll bar, I'd click again... this obviously caused it to do double when it would finally catch up. This would happen with scroll bar, with letters (yes, pressing the letter "e" or any other letter could have a 2-4 second delay at times) and then pressing it again and again... well you know what happened when it all caught to real time. The fan would blow hard and loud many times and it ran very warm.. Some folks would say this is normal. It isn't normal for my other laptops and my wife's prior laptop. Best Buy was VERY good and let us trade it in for the price we bought it at and purchased a different laptop which was a Dell. MUCH BETTER. There is no hesitation in the keys and fan doesn't run nearly as often and not has hot. Thank you Best Buy for being considerate and helpful in our situation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this because it's a great laptop and also a good and large tablet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ita awesomr laptop for student work. Helpes me alot with exams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP envy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new computer!! I use it for my business and personally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop meet my needs is really compact and lightweight easy to maneuver

    I would recommend this to a friend