Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,357 reviews
  • Rated 5 out of 5 stars

    Very user friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. Easy to use, touch screen shows fingerprints very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About this computer for my son to do photography as well as school projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was a very thought out purchase and I would recommend this product.A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome. I am still waiting to figure everything out on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. It was a display item but still in great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for a fair price, does what I need.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Has everything I was looking for and needed in a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatility 2 in 1 computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very much, have not had any problems.. Just what I needed..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. I would recommend it to anyone who wants a two in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer does everything I need it to do and does not break the bank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about this computer. I love the fact that it is convertible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lóooooooove the computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the specs and the service. My Geek squad member Randy was the best!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for sale item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer while it was on sale. After messing around with it I find that the updates are continuous and it isn't that fast. it does the job though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad 2 in 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online and had it two days it died. I took it to my local Best Buy store and the Geek Squad could not fix. They ordered the same model to replace the one that died. I got it and it lasted less than an hour and died. I took this one back to my local Best Buy store and they could not fix it. They said it must have been a bad batch. I got my money back and won't buy another HP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Runs wow great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like a great machine so far. It does what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Summary

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like brand new even after years of having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the lighted keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer, for the price there should have been Word and Excel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love touch screen!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in the process of setting it up. So far so good. Love Windows 10...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop that can accommodate my low vision this works ver well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adds excellent portability to my business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for ease of use and power needed for all my applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The laptop is for a college prepatory endeavor.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product for starting college and keeping it throughout.

    I would recommend this to a friend