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Customer Ratings & Reviews

Your price for this item is $722.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 4,380 reviews
  • Rated 4 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop. Great for school use and travels well. Just bought a pen but haven't had a chance to use it as I haven't received it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned it for about 2+ weeks now, fast, quiet, and easy to use. Had one issue on getting some settings reset, Geek Squard fix it in less than 10 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp envy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works better now that i got the used one returned and there have been no issues. i like that i am able fo use it for everything i need and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 4 stars because the first version of this laptop that I ordered had to be replaced due to software issue. New one works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price, I use this computer to edit my photos in photoshop. Its perfect I ordered the stylus for it and enjoy all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Laptop died, was able to get this one the next day and they price matched a lower cost. so far the unit is working great with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I’ve ever owned. HPx360 15.6” Screen 2 in 1 touchscreen. Bought this model on the recommendation of Best Buy virtual associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was at least good for school but after school I really never used it. If you want a great laptop for school I recommend this one.

    I would recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 1 out of 5 stars

    THIS SOME BULL

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do Not I repeat DO NOT BUY THIS LAPTOP. I bought 2 of these over the summer, one for me and one for my son, and we've had problems since day one! I took it back to the store the day after I received it and they did an update so I thought it was fine. Fast forward to September when school starts we found out that it doesn't work on zoom, or google meets. Every time we use it the sound goes out or makes a loud buzzing sound and we have to restart it CONSTANTLY. now its too late to return it. I contacted the warranty company and they didn't do SHi*! Acted like I was crazy. I did more research on google and found out other people were having the same issue! Don't waste your money on this piece of crap! Just because something looks good doesn't mean it is!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Windows Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when my work laptop died. Got a great deal on it since it was back to school season. Great features and haven’t had a single problem with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek. Battery lasts longer than expected. The only issue i have is that the back lighting doesn't go as high as I'd like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchase this computer for my daughter who is a freshman in college. she loves it very much, she states that its working perfectly fine. Great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer for a college student!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest son got this computer to use in college and he liked it so much we just bought my youngest son the same one. It is great for a college student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t the sale computer we came to look at but we are happy with it. Had to order and got it earlier then said so that was a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues. This laptop is functional and has the capacity to do what I need. I use it for my business needs and to stream content. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, picked up 2 versions of this laptop over the last couple months, this one & the Intel i5 version...think this one is a little quicker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, decent specs. Could have had more RAM and SSD but i guess that’s fair the price and they are upgradeable so that is not a issue for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a awesome computer for our home. Prelit panel is just what the doctor ordered. I will always purchase from best buy. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a long time to make the switch to a smaller computer. Glad I did the only problem with this is I only have one USB port. But love my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my college bound son, Perfect size and powerful enough for all his needs. May get one for myself when the ole Asus gives up the ghost.

    I would recommend this to a friend