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Customer Ratings & Reviews

Your price for this item is $722.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 4,380 reviews
  • Rated 3 out of 5 stars

    Quality brick.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is on the heavier side and overall a good computer. Wasn't happy that it crashed during a windows update and I had the bit key encrypted and not sure if I set up the password or forgot where I wrote it down and was locked out of the it for almost a month.. seemed the crash was a common theme. I'm not good with computers but it does what I want it to. Other than that one thing I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits Need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the use by a limited technology user. Easily utilized and understood for the users need. As a more advanced user it works well also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy laptop with nice features. Could use another usb port but otherwise very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee was a great help and this purchase didn’t seem like there was a lot to choose from but this works just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer so far. Very fast. Nice screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Works fast and it is super fast. Only down fall is the fingerprints stay on the cover and screen. But over I recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf bought it for himself for school and to use on a daily basis and love it works like he thought it was and more best father's day gift for himself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awesome. I am using it to write, stream videos, and etc. Thos one has fingerprint unlock, which comes in handy. It really is a great computer. 5/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen, great memory and SSD HHD. Would prefer a CD-ROM drive as well but it has a very nice profile and an SD card reader built in as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for our teenage son, and couldn't be happier. It is a bit more expensive than others, but it is worth every dollar spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an all around great laptop. I love the sleek design, the security of the finger print scanner and over all quickness of the laptop in itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After erroneously buying a HP Chrome laptop .. that did not support Windows 10 but used Google, I returned that and got this laptop. Love it. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a good computer for intermediate users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using the computer as I am writing a series of articles and a book. It serves me well as I am also looking for information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for over a year and have not had any issues. It runs Sims 4 with all expansions smoothly, without ever running hot or loudly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full of features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is getting used to it after having to send her previous laptop back to the company she retired from. Easy to set up and use. She likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera and good network connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and good network connection. I like it and will surely recommend the computer laptop to a friend. Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an upgraded relevant laptop / tablet for me. I liked the fact that it can be used as a tablet and a laptop. I wished that it had a bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves his laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son who is a senior taking college course on line. He said he is really happy with it, easy to use and has a lot of great features at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lite weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm starting a new business and needed to upgrade my laptop. I am so pleasantly surprised at how easy this Envy has made my life! I am really enjoying this new toy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality laptop. Easy and small enough to carry when needed. Love the tablet mode when I am needing to walk around with the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Middle of the road computer with bugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife thinks the computer is fair and the touch screen feature is fine, but she has had problems with the voice feature. We worked with Geek Squad and they couldn't fix it and said we would have to drop it off at the store to get fixed. My wife isn't able to do that because she needs it for work. I guess we are stuck with a lemon.

    No, I would not recommend this to a friend