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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 4,380 reviews
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    DELUX LAPTOP WITH FAIR PRICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING OF THE LAPTOP IS LIKE A HIGHEND ONE, ONLY THE PRICE IS NOT, AFTER 3 WEEKS USE, IT'S PERFECT, VERY FAST AND STABLE.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Envy of the AMD Envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice gaming notebook with a durable slim cover and the specs that allow for Oculus 2 use as a minimum system requirements. The touch screen makes those days when a mouse-pad use with arthritis is unbearable, an excellent alternative. It also allows for use of a HP stylus pen for artistic rendering. A bit over priced because of the AMD build but a nice "enviable" addition to my gadget collection.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best bang-for-the-buck laptop in HP's lineup, this thing absolutely cruises.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost, Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are lots to like about the new Envy x360 2-in-1 with 4000 series AMD CPU. However, like some other reviewers, the laptop has issue coming out of sleep. I have updated to latest BIOS version, but still won't wake up time-to-time. When that happens, I have to hard power cycle by holding the power button down. Also, my laptop has crashed several times and I had to rebuild. I think I have narrowed the issue to one of the devices (ELAN FingerPrint Scanner). This issue has been reported to Microsoft. I thought about returning the laptop, but it's hard to beat this laptop features at the price point. Hopefully eventual crash reports to Microsoft will fix the awake-from-sleep issue. Pros: -Awesome AMD CPU -Upgrade-able memory -Lit keyboard -Keyboard types well -Finger Print Scanner -Camera Cover -Sound is great for a laptop -Aluminum housing -Smaller form factor for 15.6" screen -Easy upgrade accessibility (see Con) -Pricing Neutral: -Battery time -Screen brightness Con: -The storage is described as a NVMe drive. This is not so. In AMD Ryzen 5 model, it is SATA drive in M.2 form factor that fits in an NVMe slot. Not a big deal for me as I bought the laptop planning to upgrade the storage to 1TB NVMe drive. I discovered the SATA drive during the upgrade. This is false advertisement, as there is massive difference in performance between SATA and NVMe drives. -Screws to access the laptop for upgrade are hidden under rubber strips. -Of course, awake-from-sleep issue. I can only recommend this laptop to someone that knows how to recover from a crash.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Beautiful laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't bought a new computer for quite a few years so not a lot to compare it with. It was easy to set up. This computer is fast and thin, but a little heavier than I expected. I love the backlit keysboard, the touch-screen and using in tablet mode. The photos I downloaded from my digital camera look beautiful. Very pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    HP a Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new laptop, speed, night lite on key board, light weight, overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent value, well rounded performer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This touch/pen enabled laptop operates as a laptop and a tablet. Performance is good with Ryzen graphics built-in. It is paired with a decent screen and keyboard. I use a surface pen with mine and it works just fine. So far I am a satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop at regular price and then it went on sale 3 days after I bought it. I went back to the store to get a price match and they did. It is very light and thin, I really like the color and the keyboard lights up, which is great for working in the dark. The touch screen works great. I like having the 10 key it makes it so much easier. The speakers sounds wonderful. and I like having the ability to use it as a tablet. I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Best Laptop I've Owned Personally

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is the fastest one I've ever owned. I'm not a computer wizard, so I don't know all the lingo, and I'm sure there are faster laptops out there, but this one exceeded all my needs and expectations. I can run multiple programs at the same time without noticing a decrease in performance. Colors are vivid on the display. I've gotten spoiled to the keyboard lighting up. This is my workhorse.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for a Work Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought HP computers and have never been disappointed. This computer has a SSD which for me is very important since I travel and my laptop is in and out of a computer bag several times a day. I also need the number key pad which is perfect as well. I have never had a touch screen laptop but I am finding I really like it. Overall great product!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it's supposed and intended. Fast, easy to use. Good features like a touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Hybrid laptop tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great product, very fast possibility to turn a laptop into a tablet works out great

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    HP Envy x360 lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a second lap top that was for Real Estate. The computer talks you through setting up everything. Connected with my printer and scanner with ease. Light weight enough to transport on appointments. Lighted key board. It flips into a tablet for display. I ordered on the 27th and received on the 29th. Quick delivery to my home. As far as value & quality, I have had my first HP for over 5 years and still running like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    A LOT FOR THE MONEY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 72 years old. I have had computers for about 28 years, This computer does more than I will ever figure out. This sucker is amazing, I do not like Windows 10. I could use Window 98 and Window 7 no problems, This dude even has 3-D photo, I was an engineer and I will never use it. I have had to call the Geek Squad a few times to get me out of trouble. They have been a big help. This is a light weight FAST computer, I will just have to get used to the Operation of the equipment,

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Works well; lots faster & great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well so far. Much faster and the sound is ten times better. Can actually hear audio without resorting to ear buds. Only problem experienced is when on video conferencing the system starts "buzzing", a notice says "trouble with the microphone". I can not do any thing with the system until it shuts down on its own. Then I can start back up and it will work fine. Has happened twice so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the tool I needed to begin remote teaching! It is fast, and user friendly! Due to the COVID virus, schools were closed. At first we expected to be able to get back into school to work. We were not permitted, so I was left scrambling trying to figure out how to record video lessons w/ a whiteboard (which I didn't have the capability for any of that at home). The computer has taken all of the extensions added to Chrome and allowed me to teach.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop, really like the tablet option.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great touch screen laptop. Fast, meets all my needs. I love that I can turn the camera off by a switch if I’d like to. The only aspect that I think could be better is that it sometimes gets a little stuck in tablet mode after going back into laptop position. This can easily be fixed by a click of a button. However, it’d be nice if the laptop consistently sensed the change in position and adjusted accordingly. Overall, great laptop!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Sleek design, good speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my last laptop and went with Ryzen this time. Sleek design, very portable; it's not heavy at all. The boot speed on on it is very fast. The touch screen is responsive. The back-lit keys are grood for working in darker spaces. Also, did not expect the finger print scanner! It's a nice addition. Basically, this is a great workhorse laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 4 out of 5 stars

    Very nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit more expensive but it’s a good laptop. It’s fast and is great for projects.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on sale at $200 off so I bought it to replace a 10 year old computer and I love it. Very fast, easy to use.

    I would recommend this to a friend