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Customer Ratings & Reviews

Your price for this item is $722.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 4,380 reviews
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, large screen. Sound is excellent , love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new puter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a smaller version of my earlier laptop, but twice as fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I needed and more I’m really enjoying it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for almost 2 years. Pretty solid so far. Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific computer. Great price. Happy totally with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer that meets all my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for meeting my needs for working from home. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great computer. I’m a Realtor and use this computer for my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the new computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it on my business trip and it was easy to carry and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it as a gift for someone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a Christmas present they have yet to open it. It was a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase!! I love this computer This was a great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sometimes laptop does not power up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the laptop does not power up. I don’t know why. Is it sleeping?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works easy with college

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my college classes works with ease with all the programs I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fill in while my other computer is being repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for personal use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. The Best Buy employee was extremely helpful with this purchas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very knowledgeable workers. Friendly and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this was a gift to my gf. And she loved it!! She tells me how great the camera is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good look.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the computer for a little over a month. I like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is top grade. The full screen is easy on the eyes.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Blue Screen of Death, Over Heating, Keyboard issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this laptop. Within a week it got the blue screen of death a few times. It abruptly restarted a few times. But the worse was when it over heated so much that it was too hot to touch at the bottom of the laptop. I had to reboot it 2 times before it started to cool down. There are too many issues to list. I feel stuck because I already installed multiple programs on this laptop. It definitely wasn't worth the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as expected. No issues. Would recommend.

    I would recommend this to a friend