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Customer Ratings & Reviews

Your price for this item is $722.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 4,380 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the clerk that waited on me was great and I got a great product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Audio/Microphone issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Laptop on June 30, 2020. Everything was working perfectly. The return policy expired but I thought that it was a solid computer so I didn't worry. School started on August 10,2020. This is almost a month later. We meet on Collaborate and Zoom. Midway through the class, my audio and microphone completely went out. I restarted the computer. Unblocked popups. Updated the computer. It happened 4 more times within the next hour and a half. The only way to solve it was to restart my computer each and every time. I have been dealing with this issue for the past 3 months. I thought that it was just my computer but I see that everyone else is having the same issue. I contacted HP via social media and they asked me to do an audio test. I complied. It passed. However, that isn't the issue. HP has some serious work to do. 2 weeks ago, my computer shut down and did not restart. I contacted HP and have been going back and forth with them about that. This on top of the audio/microphone business, I want a refund. They missed the mark terribly. If you plan to video chat (LIKE HALF THE WORLD RIGHT NOW) DO NOT BUY THIS COMPUTER!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly light weight Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a user friendly device. Nice to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, great performance, beautiful design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and products. The sales person was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought the laptop for my son he loves it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp envy black

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great investment it’s most definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is as expected. It works great and all connected with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value really like it so far not a workstation but good for home use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, last long battery. I love it. I recommend this laptop 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought 3 of them and have not had any issues withem at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this HP Envy. It is perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great screen size. Durable and good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It excellent ,I can’t complain and i can recommend a friend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, has everything you need. Did alot of research before buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-1, especially for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for college freshmen, tablet mode is great for Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lap Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my daughter, she loves it, great for her on-line classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses it for work. It’s great uses with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and great power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new 2-in-1. Perfect for school. Love being able to use the pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Great laptop very fast ryzen 5 rules

    No, I would not recommend this to a friend