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Customer Ratings & Reviews

Your price for this item is $722.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 4,380 reviews
  • Rated 5 out of 5 stars

    Computer work great and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has been east to use and the staff was very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer a very easy to use and excellent screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use after setup. Love the lighted keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast booting time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great personal computer, The camera is sharp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for the investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer if you are wanting a lot for a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super laptop, I recommend it. Low weight and easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is easy to use. Screen size is perfect. Lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and nice. Works great. I use the finger print to access.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SO FAR , HAVEN'T USED IT TO MUCH YET ……………...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , quality perfect for my daughter doy college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Laptop, but an awful webcam for Zoom meetings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop we use it all the time no problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    there is a defect with this product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've opened a case with HP, when the laptop sits idle for a few hours it goes into sleep mode and starts to heat up. It appears when it's in sleep mode the processor is still working but the fan to cool it is not, so that makes me think it's not really a sleep mode. There is definitely an issue with heat as others have mentioned but the biggest problem is not being able to get it to turn back on when it goes into sleep mode. Pressing the power button multiple times doesn't do it, moving it from tablet to laptop mode, unplugging and plugging back in doesn't work either. Eventually it will turn back on after repeated attempts and does cool down. I will update the review if HP is able to fix but unfortunately I'm stuck with this because it's past the 30 day return window. DO NOT BUY UNTIL HP RESOLVES THIS ISSUE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the speed of my new computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new computer is meeting all the needs that I had for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i came to you thank you so much for helping me on my choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very to use and set up would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything a computer needs. Best buy ever. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great graphics. Overall a great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied customer. Works great for everything that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery time, Fast charge time and excellent start up time.

    I would recommend this to a friend