Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 4,379 reviews
  • Rated 5 out of 5 stars

    My new laptop.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything went sooooo smooth ... thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity and quality of this system. At rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im just doing this to get me points but its pretty cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp all the way

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my laptop!! does what I needed and then some!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything a computer needs. Best buy ever. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use, really fast and love the finger print passcode!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kari

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with purchase and the delivery time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super laptop, I recommend it. Low weight and easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and excellent for beginners to learn to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    there is a defect with this product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've opened a case with HP, when the laptop sits idle for a few hours it goes into sleep mode and starts to heat up. It appears when it's in sleep mode the processor is still working but the fan to cool it is not, so that makes me think it's not really a sleep mode. There is definitely an issue with heat as others have mentioned but the biggest problem is not being able to get it to turn back on when it goes into sleep mode. Pressing the power button multiple times doesn't do it, moving it from tablet to laptop mode, unplugging and plugging back in doesn't work either. Eventually it will turn back on after repeated attempts and does cool down. I will update the review if HP is able to fix but unfortunately I'm stuck with this because it's past the 30 day return window. DO NOT BUY UNTIL HP RESOLVES THIS ISSUE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vale for the money, will recommend to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Works well, but mouse y a little touchy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this computer for my son he is happy to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for personal use!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! So far, I love it! Great for personal computer use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and flexable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, fast processor, sharp display and good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great labtop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and clarity is great and its a great gift for a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied customer. Works great for everything that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was happy! Quality is good!! Excellent price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer a very easy to use and excellent screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely suits our needs. Easy to use and who doesn’t like that!

    I would recommend this to a friend