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Customer Ratings & Reviews

Your price for this item is $722.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 4,380 reviews
  • Rated 1 out of 5 stars

    warning

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy anything hp. dont do it to yourself. you will regret it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inoperable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stop working after a week. I think I must gotten a lemon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So many problems

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know transfer pics problem so mang problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CRAP

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    audio hasnt worked in monthes...its onlt 5 months old..dont cheap out buy a mac....wish i did

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month in and it randomly makes a buzzing noise, black screen and freezes. Piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hard drive malfunctioned and near died on me within 1 week of use and had to be returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works perfectly except there is no sound now. Received from shipping JULY 24..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer of our files, pictures, data was not satisfactory. They “dumped” every bit in one file.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow, you get what you pay for.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and cheaply made. Slow and would hang up of multiple tabs were open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality, I need exchange this computer is doesn't working .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were ok but overall information provided was found to be incorrect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    happy with it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, very fast, nice touchscreen. 2 1/2 years old and still using it today.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in less than 6 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never even turned back on, no sign of life, defective product!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The computer did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer froze up and did not work. I had to return it to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass for me.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so slow. I don't ever use it anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is four months old and won't turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one in 2 weeks! Hp says hardware issue! Don’t buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having issues with the sound amongst other things ☹️

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software problems , processor issues , Doesn't work properly .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended at all.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was defective I had a bad experience thank you.

    No, I would not recommend this to a friend