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Customer Ratings & Reviews

Your price for this item is $722.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 4,380 reviews
  • Rated 1 out of 5 stars

    Not purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not buy this item. Maybe someone used my rewards id

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMHO Slow & Ugly DO NOT BUY DO NOT BUY DO NOT BUY

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Touch screen

    Rated 5 out of 5 stars

    Great for home and school use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought me this laptop to use for my school work and home use. I am very happy with how long the battery last. I also like that fact that it can be turned into a tablet.Having the touch screen makes it nice to sign paperwork and have a signature that doesn't look like a child's. I find this laptop to be great overall for its price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful computer! I bought it in November 2019 and it still works and is fast! HP is one of the best brands

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Best Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been with me for the last few years and so far the speed on this laptop is unmatched. The quality of the graphics is also amazing, adjustable based off what you're using this laptop for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. I have always wanted a 3-1 and this was just that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop Battery lasts forever Extremely fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but the headphone jack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has served me well and im able to keep a lot of tabs open and basically use it for all of my work and tv/youtube watching needs. My biggest gripe with it though is the odd placement of the headphone jack, it is located on the upper middle of the laptop instead of towards the bottom which is a bit annoying when using plug in headphones. Also this laptop does get a bit warm from time to time and the fan can be a bit noisy, i don't mind the fan too much though but other may. Although the laptop has warm moments, i havent had any performance issues with it so overall im satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone, Overheating

    Rated 4 out of 5 stars

    Laptop freezes and microphone stop working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, Everything about this laptop design looks great. It have enough storage, loud speakers, great camera, finger print scanner, and nice screen display. Unfortunately, when using it for a long period of time and keeping it charge. The laptop will freeze and microphone will stop working and laptop become very hot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this laptop and repurchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer since 2020 and it has served me well. I have zero complaints. Have never come close to running out of storage. It is as fast as ever. The hinge just broke yesterday on the computer and I will look into the cost of fixing that. Besides that, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with seamless functionality. Esthetically appealing as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Definitely a Must Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop Zero problems. Always fast. Works perfectly for me using large excel spreadsheets

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Greatest purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast, delicate design, awesome screen touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! The best feature is that it can transform into a laptop if needed and that it is touch screen. I have had this for 4 years and it has not given me 1 problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four years later, I absolutely love my laptop!!! I bought it four years ago, and it's still working great. The only issue is the battery, but I think that would be normal, considering I've had it for a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The hinge might break

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 years of college, taking it to classes, bumping it into things, the hinge has broke. Just from opening it randomly. So beware of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING LAPTOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been so amazing, I’ve had it since 2020 and it has never given me any problems! Easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Laptop!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was my first and I truly liked the convenience of using it. I am able to use as a portable computer. I am not very tech savy, but able to use this really nice laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My all time favorite laptop looks super nice and modern love that it can turn into a tablet. Got me through college plus some years (had it for 7 years)

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    The best laptop I've used for recording/composing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast, reliable and most comfortable to use I ever own. I installed Office 365, Norton Internet Security, Nord VPN and various games and still have enough space to install many other applications. Performance wise speaking it is very fast and I've experienced no problems at all. As a musician I do a lot of song recordings with my classical guitar, a condenser microphone and Garage Band as the application. Then, I use MuseScore 3.6.2 to write the music score. This computer performs brilliantly. I love it and highly recommend it.

    I would recommend this to a friend