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Customer Ratings & Reviews

Your price for this item is $722.99
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Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,380 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop purchased for my wife as an Anniversary gift and she really loves it and it converts into a tablet. The keyboard lights up and the screen is very bright!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great work laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop that had good specs and had touch screen. This checked all the boxes. The screen is on point and big enough to watch movies during my downtime and start up was fast due the ssd.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, powerful processor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent. Processing speed is quick, which was my main concern as my old laptop had one of the worst processor's money can buy (not exaggerating, 1260 out of 1276 benchmarked), display is excellent, touch screen responsive, has a real feel of quality and durability with the metal chassis. Also got a great deal on Black Friday, worth every penny. Cons: heavy, not great to be used in tablet mode due to size and weight. Microsoft is also kinda lacking in available apps, that's more of a gripe with Msoft. Hope this helpful to any potential buyers!

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very tech savvy, but I was able to set up this laptop without assistance. I have found it to be very user friendly. for a 15.6" screen it is very light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs to be updated before usage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been seeing a lot of reviews regarding to the laptop malfunctioning after a few days of uses. Here’s what you need to do when you boot the laptop before downloading anything else. 1. Check for updates. 2. Go on HP and manually update all of your drivers and Motherboard bios 3. If you want to lower your fan noises, go on HP command center to personalized your thermal preferences 5. Disable hardware acceleration and application exclusivity in the sound speaker setting. Or any other enhancements. 4. Any other issues can be solved by googling it where oftentimes, you have to access CMD and Regedit Now you’re all set!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school and it has been great for me. It is lightweight so it is easy to take to class. The battery life is amazing I don't have to charge it through the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around 2-in-1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a ~10 year old Toshiba to the HP Envy. Huge improvement in performance and functionality. I like the fingerprint login, so much better than a password. Tablet mode is nice when sitting on the couch watching Netflix, Amazon Prime Video or paging through Amazon. I couldn't justify spending more than $600, since we usually use phones and tablets for most daily tasks. I will say it's a little bulky to use strictly as a tablet, but it is nice to have both laptop and tablet options.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great work laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fast, set-up is easy. Enough power/speed for typical office type work applications including some CAD/solid works. Nice clear screen picture, lightweight, but robust! I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product. Still works great to this day

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Still using with n o issues today. Normal PC issues that Apple's don't have, but price is doable with this HP

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is sleek and stylish. The keys are very comfortable to use. Enjoying the touch screen feature and the flexibility of folding the computer flat.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great, fast, beautiful screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to lean the newer features and how to access. my previous lap top was old and slow, I'm still learning on this one. would recommend it. speed, resolutions, and HP dependability.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best computer I’ve owned

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for the price. It’s up to speed and really good quality. It has tablet mode too so that’s really awesome. So far I’ve had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I don't understand how apple makes sales with charging so much for their devices when you have products like this available for a fraction of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    People who

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People who have a lot going to have a good day. I think we are not going anywhere except for you and me. I was going out of town to be the best

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the Touchscreen and Backlit keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the crisp TOUCH Screen functionality. The backlit keyboard is beautiful! The price also dropped 2 weeks later and Best Buy helped me with the price match as well!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does what I want

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I was having internet issues at first, but upgraded to a better router and that fixed the issue. I like the fact it has an aluminum body, not cheap plastic.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Good, I guess.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has served me well so far. It tends to overheat and is prone to some glitches. However, it is still functioning well 1.5 years later.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    Good computer for everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was decently priced an good for general purposes. It’s sleek and light weight design make it easy to move around the house and do schoolwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this laptop.. easy to use Excellent laptop, I got this for my son as a gaming laptop, and its not bad.. he's not complaining.. so I guess he likes it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this laptop. Color states black but i'd swear mine has some purple hue in it. Easy to use, and it flips around to make a tablet. You an also buy a pen for it.

    I would recommend this to a friend