Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $722.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,380 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Really keen on the touch screen and updated progra

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with a touchscreen computer. It is so cool and much easier than trying to move the mouse around. Also like the new programs that are updated now and easier to motivate through.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Laptop review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent overall round computer. Is very fast and well built. Lack of storage and low brightness is a bit downputting but worth the tradeoff for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Hp envy and Neeson

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I ever had. Its slick and fast. No need for anything else. Finger print reader is a good feature. Liam neeson looks fabulous on the this 15 in screen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop had a great design and is functional. The processor is a little slow for video editing and was slow to buffer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy reviee

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots up quickly, much better than the Lenovo I brought in for repair. Getting used to the touch screen, looking forward to using this laptop for a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    HP

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my mom for Xmas and she loves it. The big screen is helpful and touchscreen is an added bonus. Will buy HP again!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    BEAUTIFUL LAPTOP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SLEEK STYLE..LIGHT WEIGHT..SOUND CLARITY IS GOOD..THIN SCREEN..SCREEN QUALITY IS VERY GOOD..TOUCH SCREEN WORKS SWELL..GREAT FOR OVERALL USE OF WORK ,SCHOOL, MOVIES ETC.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP Envy is the ENVY of everyone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING speed and accessibility. Super easy to use and just sleek and streamlined enough to show off without ACTUALLY showing off. Highly recommend for anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this laptop. So easy to use and with touch screen gives me the luxury of enlarging stuff very quick. I use it everyday.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Seems OK but gets hot

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop seems OK - BUT …. It seems to get hot very quick when all I am doing is surfing the internet. No gaming, no other programs running. Even had to call/pay for support one day when it got so hot I thought it might literally meltdown. It seems maybe the fans not working properly or poorly designed. Need to keep unit elevated for air circulation. Because of this I would never consider actually using it on my lap! My 10 year old Toshiba never had this problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Choice

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my laptop for school and it is an amazing product. Easy to use, fast, and has a lot of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice work computer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as my main work computer. I can take it anywhere and with the pen I can take notes at my customers and I don't have to rewrite my reports. I like this computer a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Love the computer - hate the fan!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to edit and do my work on. It's a great computer and super easy to use. However the fan is so annoying. It comes on all the time. Wish it wasn't so noisy. If I could I would trade it in on another one that doesn't have the fan issue. Plus is you are doing anything more than searching the internet it gets hot and that stupid fan comes on!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Home Office Workhorse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has the perfect feature set for use in a home office environment. Light weight and sharp vibrant screen images Also make life easier and more pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love my new laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big upgrade from my previous laptop. Speed is significant improvement. Lighter weight than my prior laptop. Only negative is I'd like more USB ports.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy acustomization

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been very easy to adapt to this new computer where usually I have had to take time to get used to the new. I like the touch of the key board as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed and more

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. I'm so impressed on the start up time, only moments and the computer is ready to use. My previous computer took several minutes to get to the home page. The only thing I need to do is get adjusted to the light touch for the mouse pad. If I hover over the mouse pad and use the arrow key it enlarges the screen size. Since its a touch screen I can pitch it back down to size. Love the lighted keyboard as I use my laptop and night a lot to browse the web. Haven't owned it long enough to use all it has to offer, but I'm pleased with the laptop so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the lite keyboard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I use it for (light business and writing a book) the keyboard is a fit and it’s really fast processor. The backlight makes for an easy guide in low light.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Computer at a great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for my College age child, she loved the upgrade and has been working great for all her online class, Great quality on Camera, great speed

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    I recommend this laptop for students!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure what laptop to buy for my classes and ended up buying this one I made a great choice I love the display and its super fast I recommend this to everyone!

    I would recommend this to a friend