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Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,379 reviews
  • Rated 5 out of 5 stars

    Fast laptop but buggy’s as heck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll still give it a 5 star cos it’s a very fast laptop but I recommend not to buy cos it failed on me, I bought and 3 days later the camera stop working and I haven’t even used it once, second the fingerprint didn’t wanted to work anymore and lastly the volume didn’t wanted to work properly it’s just kept on mute and unmute. I update everything to see if these bugs will stop and and work properly but nothing, so I went to BB to get exchanged and I explained what happened and sure enough they exchanged it this time I got there smaller versions which it better and more faster.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great for students & educators!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for 21st Century Hi-Tech Classroom Teacher’s & Students at a great price. Speed, connectivity, and price. It’s all here in the HP-Envy Touchscreen Laptop! We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop a few days and i have already fallen in love with it. I have had zero issues. The sound quality is great and the touch screen is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    nice laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HD resolution and fast speed make this computer a pleasure to use. The backlit keyboard is perfect for my needs. The touchscreen adds a lot of versatility to this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for going back to school.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I'm going back to school and shopped around for a decent laptop and kept coming back to this one, so far im happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing laptop!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen it a touch screen and it’s very clear and large! Very easy to get any kind of work done, replying to emails as well as watching videos and playing games!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent quite figured out how to use various options..new models dont come with directions and I hate that..but it has everything we wanted at a super good price

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Budget Friendly Potent 2-in-1

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, no stalls. Budget friendly 2-in-1 for school, training and/or business. Light weight, sleek. Can accessorize with a pen. Audio/video is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use first day out. Clear, concise instructions. Love the light weight and the separate numerical key pad. Nice laptop for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for girlfriend to work from home. Big upgrade from her old 8 year old laptop from college. Fast, easy to use, and energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop on sale, & I couldn’t be happier. It is easy to use & has some awesome features. I love that it is Touch, 2-in-1, & the quality is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super fast, easy to navigate, and battery life is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for school and it's perfect. The system is very fast and easy to navigate and the battery lasts for a few days worth of researching which is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the new laptop. It is certainly faster than my 6 year old different brand laptop. Screen is very crisp. I do wish it had more USB ports.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome! I bought it for school and for personal, everyday use and I love it! Perfect size, love the touch screen & looks sleek. I would give it a 10/10!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer is great but.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is on me part of the way. In early september/mid september my computer was dropped and the outside frame was damaged. Well I sent it in to be fixed. Well when I got it back it was fixed but my finger print sensor was messed up and it looked side ways with a scrach through out the top until mid way. The sensor only worked about once out of eight times. I also noticed that there was a screw missing. That the rubber grippy thing was also messed up. They stated that they could send it back and get it fixed. I stated if there was any possible way I could send it in at a later date because I'm a college student and alot of my work is online, papers, etc. They said it was fine and that they would make a note in my fine about it. Over the next few months my track pad started to slip upwards. Well on Tuesday the 3rd of November I tried to go on it to finish a final paper that is litterly due tomorrow the 6th and it wouldnt turn on. I pluged it in, tried another charger for it which was an up charger. I even left it pluged in over night to see if that wkuld do it. Well it didnt. I turned it into my local best buy geek squad and I explained what was happening and what happened the earlier months. Well he tried to plug it in and it didnt do crap like i just stated. He then stated that he wouldnt be able to diagnose since it wouldnt turn on. Which I totally understand. Well I sgined the paper. Well I forgot to get the copy of it and the tracking number... I know stupied me right? Well my brain is all the neck messed up due to the fact that number 1 I didnt sync anything to my account and the fact that I have a final paper that I have on it that needed to be completed and submitted. Then I habe a few online finals that I have to completr before the 10th.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Feels High End

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. I have to get used to the keyboard as it feels off compared to my keyboard paired with my work laptop. Touch screen works great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    It's A Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Meets all of the specs that I needed, super user friendly, keyboard feels great and isn't loud... the light up keys are a nice touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer is fast and has good graphics.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer for our son for high school and he also uses it fir gaming. He loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Jackson

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen feature. After 11 months I am still satisfied with this HP-ENVY laptop. I would recommend this product to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well on low level gaming and any productivity software. Decent sound and nice graphics. Battery drains a little fast.

    I would recommend this to a friend