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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 4,379 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent for web browsing and all office tasks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Excellent speed and extremely user friendly. Touch screen is a much welcomed and added touch.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Wonderful upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP Envy Laptop. Very Fast. Has great battery life compared to my last computer. much more compact. Cant Say anything bad about it,

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP - ENVY

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. The touch screen features allows for options and this is my third hp. The size of the screen are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Envy has a bright screen, fast processor and initiative commands. Basically using it to track household information using Office platform. Seamless interface with our HP printer, which is older but still works well enough for us. Best Buy salesman actually listened to us. Then he showed us two options. He was knowledgeable, personable and more helpful than we expected. Price comparable to other local stores. Could have gotten it for less on line ...but we didn’t know enough to do a blind purchase . Count us as quite satisfied with the purchase process and our use of this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My girlfriend loves this computer.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loves this computer and her kids now can play on it and use the touchscreen when necessary. Very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent PC!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was very easy to set up, is very quiet, and is so much faster than any other one I've owned over the past 20+ years. Kudos to HP for such a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Loving the simplicity and the touch screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it a couple of days and was apprehensive about the touch screen. It’s a very functional option that before this never thought made sense.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been easy to use. Really enjoy the touch screen use. Did take a few tries to use the left and right clicks on the pad

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and for the price I get just what I need. Didn't want anything too fancy just a 2 in 1 that could support software for college.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light. Compact as far as a Laptop. Love the features. Was at a reasonable price. Had a HP desktop for 10 years. Need to upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good laptop for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty great ! It boots up in like 30 secs and sign in is almost instantaneous with the fingerprint feature. It responds well to touch and it’s generally a quick computer. I’ve had it almost a month now. The only issue I had was towards the beginning when I used to lock my computer by closing the screen. I’d try to sign back in but then the keyboard would freeze so then I’d have to restart the computer entirely so I could use the keyboard. I haven’t seen much of an issue with it now though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp envy 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget laptop, I'm use to higher end laptops, but this laptop surprised me. After my last laptop went out after 4yrs I did not want to invest that type of money in a labtop again. This laptop has nearly all the same features as my last and so much more. I also got it on sale. So happy with my purchase. I would definitely recommend this laptop, for the casual gamer, or for students, the 2 in 1 feature is great as well. Its also pretty good on batterie life compared to my last.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    High school laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my High schooler. He is happy with the color, the Alexa built in, touch screen, memory and speed. Price was very competitive!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy 360 2 in 1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the HP Envy touchscreen. It is everything I need for a personal lap. It outperforms my Dell.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Office laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is actually not that bad, it’s nice compact and sleek. It’s fast as well! Great work office and school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for all multimedia needs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing runs well enough for all of my gaming, photo/video editing, and streaming. Thats all that needs be said. Its great.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Awesome build quality, but had grinding noise.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this open-box supposedly excellent condition. It did look good. Issue was when you lift the laptop off a surface, there is a grinding noise. Probably the fan. Build quality was fantastic, and so was the display which I assume was IPS (vibrant, excellent viewing angeles). Was probanly $60 difference from new, so maybe I should've bought new. Anyway returned since I don't want to deal with grinding.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Performance and High Quality Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP Envy 360 laptop for my son as he is beginning High School. One of the primary reasons for choosing the HP Envy was the AMD Ryzen 5 processor--which rivals the Intel Core i7 in performance but at a price point comparable to that of the Intel Core i5. The HP Envy 360 is also a touch screen, has an SSD, a backlit keyboard and is very well crafted and rock solid--it has an extremely high quality feel to it. After tinkering with and setting up this laptop for my son, I was thinking that I wouldn't mind having one for myself as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third HP Envy. They are a decent lower-priced laptop option for someone who isn't a heavy gamer or downloader.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew speed would make a difference. Don't have to wait for programs to open. Printer takes longer to warm up.

    I would recommend this to a friend