Customer Ratings & Reviews

Bought this computer for remote work. I use it for basic things like office, email. Large screen. Has touch screen and tablet capabilities as well.

Great performance for office use. Fast and reliable. Love the easy set up process and the clear instructions. Sturdy structure but not too heavy.

I bought this after a lot of research. There were more positive comments than bad. I had this for about 3 weeks, oh it was very fast , but the problems started almost on the first day. Bluetooth wouldn't hook to anything, the sound would stop working and then a lock up, reboot after reboot still same problems. I had updated Windows and all HP updates from their website, problems still there. I have owned many laptops from various manufactures and never had continuing problems like this. Also I didn't think , being brand new I would have to put up with so many problems. never found out what the problem was, but I returned it to Best Buy, no problem in returning it.

It’s coming in handy for school work and studying pretty simple to use and I like how it’s pretty light and thin not much weight. I would recommend

Very good quality for the money. I bought this due to the virtual world for my job. It works great for both work and personal. Highly recommend.

Very light. Compact as far as a Laptop. Love the features. Was at a reasonable price. Had a HP desktop for 10 years. Need to upgrade.

This thing runs well enough for all of my gaming, photo/video editing, and streaming. Thats all that needs be said. Its great.

Love my new HP Envy Laptop. Very Fast. Has great battery life compared to my last computer. much more compact. Cant Say anything bad about it,

since purchasing this laptop, I have had nothing but issues. I agree with other reviewers that say it will get really hot and take a while to come back on. It has also shut off in the middle of working and will intermittently get really slow. What is worse, is my webcam is apparently not connected internally. I did not really need the webcam until recently which is how it was discovered. As a healthcare provider during the COVID-19 crisis, I expected a little more help than I received. I am now at a lack of knowing what I could possibly do because their solution is I would need to send it to a service center for repair and will not issue a replacement. Not only do I have patients I need to do telemedicine visits with, but I teach in an online graduate program. My computer is a huge part of my job that I cannot spare for even a day. Still, HP refuses to help. I must note, I had an HP notebook from 2013 until I purchased this one and I loved it. However, never again from a company that cannot stand behind their products. Notice that they have not responded to ANY of the negative comments about this computer?

Laptop is actually not that bad, it’s nice compact and sleek. It’s fast as well! Great work office and school work.

Perfect for my High schooler. He is happy with the color, the Alexa built in, touch screen, memory and speed. Price was very competitive!

Love the look and for the price I get just what I need. Didn't want anything too fancy just a 2 in 1 that could support software for college.

Great purchase. Excellent speed and extremely user friendly. Touch screen is a much welcomed and added touch.

So far it has been easy to use. Really enjoy the touch screen use. Did take a few tries to use the left and right clicks on the pad

This laptop is pretty great ! It boots up in like 30 secs and sign in is almost instantaneous with the fingerprint feature. It responds well to touch and it’s generally a quick computer. I’ve had it almost a month now. The only issue I had was towards the beginning when I used to lock my computer by closing the screen. I’d try to sign back in but then the keyboard would freeze so then I’d have to restart the computer entirely so I could use the keyboard. I haven’t seen much of an issue with it now though

I’ve only had it a couple of days and was apprehensive about the touch screen. It’s a very functional option that before this never thought made sense.

This is my third HP Envy. They are a decent lower-priced laptop option for someone who isn't a heavy gamer or downloader.

This HP Envy has a bright screen, fast processor and initiative commands. Basically using it to track household information using Office platform. Seamless interface with our HP printer, which is older but still works well enough for us. Best Buy salesman actually listened to us. Then he showed us two options. He was knowledgeable, personable and more helpful than we expected. Price comparable to other local stores. Could have gotten it for less on line ...but we didn’t know enough to do a blind purchase . Count us as quite satisfied with the purchase process and our use of this computer.

Got this laptop for work and I works very well for what I need it for and the touch screen is the best and the light up key pad lov it.

Purchased this open-box supposedly excellent condition. It did look good. Issue was when you lift the laptop off a surface, there is a grinding noise. Probably the fan. Build quality was fantastic, and so was the display which I assume was IPS (vibrant, excellent viewing angeles). Was probanly $60 difference from new, so maybe I should've bought new. Anyway returned since I don't want to deal with grinding.