Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $722.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,380 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop that provides great performance, speed and storage. This is the 2nd one we have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good box. It has a good CPU, from AMD which I have not had in some time. Best of all, it stores everything in RAM instead of on a hard-drive. This has improved its speed many times. Also, I am thankful for the great fingerprint reader it has. It save me from typing my OS password many times. Plus the case is all metal, which is a great thing also. The one downside is that the keyboard, while it lights via LED technology, it goes dark when you don’t use it for a short while. This needs to be improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very fast!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially purchased the same model but there were some defects so we returned it. Best Buy customer service as amazing. We've never had any issues with computers from Best Buy before so we were surprised when we did but they took care of everything and were able to send us a new computer within days since they were out of stock. The second computer had no issues and we are very happy! This is why we like to buy computers from Best Buy. They stand behind their products and customer service is important to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for me!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid computer. Feels a little on the heavy side, but it's functional and does everything I need it to do. Compared to my previous laptop, things I've noticed about this one that are different: 1. Only one USB port. 2. Nice that there is a port for the smaller "C" type device plug-ins. 3. Fast and seamless interface. 4. Good speaker sound. 5. It's a matte-black finish on the exterior. I miss my silver finish on my previous HP. 6. Love the wide screen and number key pad.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love this laptop. I like the fact that it's fast, picture is crystal clear, sound is high quality and the screen is a great size.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great and fast laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning quick laptop for your school/business needs. Setup was extremely easy with the help of Cortana. Streamline and sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rizen all the way!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop. rizen processor really performs!.was iffy about amd. no longer AMD has really caught up with intel and surpassed!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great speed and resolution

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the graphics and processing speed plus it’s a fair price for the memory and touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good one!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased over 10 of this HP 2-in-1 computer last two years. And I got them with the price right around $590. They work great, and people love it!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP Envy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop I use it for school and personal use. The storage and speed are convenient for fast applications.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on Black Friday for a good price. My old laptop keyboard keys stopped working after one year so had to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is visually very good looking style wise. It looks very premium. Looks aside the performance is very good. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I love this 2 in 1 laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a nice bright screen and is easy to use. The fold into a tablet feature with touchscreen is great. So far no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    LAS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love backlit keyboard and finger imprint for entry. Learning curve to use touchscreen. Love that cover bends back completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer for this price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only difference between this computer and a high end gaming PC is a graphics card. The body is sleek and Has a high quality Finish , feels like of it were aluminum . I had to return it because the product came defective, it did not have a functioning microphone. I had tried all methods of fixing and even contacted HP, they told me to return it . They didn’t have any more so I could not get a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    New computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo much faster than my old computer. Still have some things to learn, like where I can locate my USB device to safely eject.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    My ENVY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality at a great price. It has all the bell's and whistles and yet it is easy to navigate Very light weight and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect mid-range Laptop for price and use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional quality for the price! Love the keyboard, screen size and the 360 feature. Perfect for a general user like myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop for gaming/ schooling. I play steam, roblox and the storage is nice. Over all nice with the flip tablet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice reliable laptop with great battery life. I love it. Great product from AMD.

    I would recommend this to a friend