Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $722.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,380 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    My first lap top and it is going well.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for awhile, I realized that I did not need to buy a separate keyboard. I did need to buy a mouse for using excel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great 2 n 1 just not the right choice for me.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wanted to love but was after more of a tablet experience so ended up not being quite for me however i was impressed with its performance, build quality, and overall design would have been great for someone looking for something more on the laptop side of a 2 n 1. its to bad for me i didnt much care for its weight in the position i like to use a tablet in which is typically laying down with the the tablet propped up on my chest.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Happy with the features!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I rate it a 4.6 :) It does everything I need for work and has a beautiful sleek screen. It's surprisingly fast.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Very fast

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast with a great camera. The cost was best part very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Loving it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it. The touch screen, the laptop into tablet feature is working great for myself and children doing home school.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. I will be buying a second one just like this for my husbands birthday! Fast, easy to use and priced right

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop HP

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encanta es excelente computadora, es touch y se puede usar con un lápiz waco. El tamaño es maravilloso y es super delgada

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Wife is envious of my HP Envy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. I love it. Does everything my old laptop does, with faster speeds and better graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-Envy x360

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman that helped us in choosing our HP-Envy x360 Laptop was very professional and knowledgeable in response to any questions we asked him prior to our laptop purchase. He let us take our time in making our choice. In fact, we came back the next day to make the purchase. He was working in the Geek Squad and came over to help us! My wife and I choose the laptop we purchased based on answers he was able to provide, his professional nature, and research we had done prior to coming into Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    One of the best laptops I have had

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a sleek and easy to use and the processor is pretty fast as well and so many other things but overall i recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great! Love the touch screen and notepad conversion. Perfect for a student!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent Features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for school use. It has excellent features, touch screen, alexa built in and the memory is great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Open box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an open box item and what a steal that was. This thing was perfect and has been an absolutely awesome computer!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice on sale computer. The touch screen is easy to use. The keyboard is nice to the touch. Nice big screen 15.6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for working at home or on the go. I use it for games and editing photos I've taken. Great all around computer.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really very satisfied with this purchase. Easy setup and speed so far is really good. Bought it for daughter for college.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very quick and love the touch screen. Easy to use and easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A M A Z I N G ! ! !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy who helped us was a fountain of knowledge and he knew very well his craft, he really went above and beyond to help us make feel at ease with no rush kind of sale. He will asked us questions and depending on that will show us a variety of choices in different price ranges and you could tell he wasn’t reading it, HE KNEW ALL THE STATS of the variety of PCs. Younger guy with a name like Josuel or some kind of biblical name, an amazing asset for you to have. WOW WE STILL AMAZED by how well he did.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade our computer and this does a great job of meeting our needs. Really like the flip touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen for most people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: -Great screen quality within this price range. Bright, has deep blacks and good color production. ( little yellowish light glowing from the bottom) -Solid-body quality -Good sound quality -Most of the time quiet and cool. -Can be charged from the type-c port Cons: -AMD processor can be lagging sometimes, I believe this issue will be solved with a firmware update. -No Type-C charger out of the box. It comes with a traditional charger.

    I would recommend this to a friend