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Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,379 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, love the touch screen, just overall has a good feel. Have been using for about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer its quick and its fast as my i7 it was a great purchase if I have to say so myself

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Computer for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was purchased for my teenage son to complete school work. It has great speed and storage for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched a new laptop for a while and this had everything I wanted at a good price. Love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good all-around laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good form factor 2-in-1 with touch, nice feel, speedy processor, expandable memory, adequate ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King of Laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my big Sis when she became an Independent Life Insurance Agent and she can't stop raving about the load of features and here satisfaction with this H/P Laptop. She needed a larger screen, long battery, lightweight, Alexa enabled, and desire touchscreen plus lighted keyboard . Now my turn after using here as a test trial guinea pig/lab rat . Thanks for Big Sis trying things first .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery lasting is the only issue.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a most have for drawing, also photo, sound or video editing, (using a stylus pen). The only downside I have is the battery. My wife leave hers on after using it during the day and never shut it down for days and the battery still have enough charge. Mine only lasted a day with basic use (no heavy programs) and even for less time than her.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Works well! Start up is fast. So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Start up is fast. So far so good. Would defiantly recommend to another person looking for a laptop/tablet

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch, Touch Touch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. Best feature would be the touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great lap top for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics..good lap tap for the price...would reccomend for anyone looking for starter lap top..

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased and satisfied with my HP - ENVY. Speed is great. Exceptional quality and value for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Was good at first, not now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my new laptop about 2 months ago. It was great until about 4 days ago when it started overheating and shutting for no reason. I go a new laptop because my previous one was old and slow. Now I have to deal with this. I am going to have to deal with HP to try and figure out what the problem is. Wasn't planning to have to do this with a new PC.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i want it to do and more. Its fast and easy to use with nice graphics and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen! The laptop is convenient, great quality & easy to use. The graphics are also really good.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer for the price. Lightening fast and very user friendly. Everything I wanted and very easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great quality laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mid range laptop for everyday use, fast, easy to use with a couple of nice bells and whistles.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Looks great and works well most of the time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after having two non Envy HP laptops that had an Intel processor which were much faster, but the fan noise was unacceptable and system programs kept locking up. Geek Squad said they could not fix after having each of them for only 3 days. The Envy display goes black once in a while, specifically when getting out of an email. Not sure why...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my household

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My household is just my fiancé and I and this laptop has been perfect for our needs. He uses it for online schooling and some light gaming on Steam. I use it for drawing. It has enough memory for me to comfortably run Adobe Illustrator on it. The Ryzen 5 provides a great speed and we haven't experienced any latency with any of the programs we run or when booting it up. We are very happy with our purchase especially at such an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Durable, fast and easy to use. Great touch screen. Very useful for home, school and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a replacement for an OLD HP laptop that needed an internal fan replacement. When I say"old", I mean several, SEVERAL years old. Over the years I had to replace the battery umpteen times but, it never let me down. HOWEVER, I was advised by my salesperson NOT to expect this same longevity with this NEW HP (nor any other brand for that matter)… It seems the newer laptops have a "life expectancy" of about three years. Isn't that GRAND?!

    I would recommend this to a friend