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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,379 reviews
  • Rated 5 out of 5 stars

    perfect laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a replacement for an OLD HP laptop that needed an internal fan replacement. When I say"old", I mean several, SEVERAL years old. Over the years I had to replace the battery umpteen times but, it never let me down. HOWEVER, I was advised by my salesperson NOT to expect this same longevity with this NEW HP (nor any other brand for that matter)… It seems the newer laptops have a "life expectancy" of about three years. Isn't that GRAND?!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Durable, fast and easy to use. Great touch screen. Very useful for home, school and work.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Best Investment You Can Ever Make

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking far and wide for a 2in1 with efficient storage and speed, this one is for you. Perfection

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Long overdue. Lightweight, includes all I was looking for. Touchscreen, keyboard backlight...

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love my computer so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaces my outdated HP that I had for 8 years. This one is lightening fast compared to the old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife. She said that she really likes it. I see her on this laptop alot more that her older one.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bold letter keyboard and lighting. I also like the fact that it is not too heavy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for college!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a touch screen computer before and I just love it! Very fast response, and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fast and clean looking.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size screen. Large and sharp. Good keyboard. Recently purchased so, need more time for detailed review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son and he likes it for gaming and drawing. Very pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far I had to download alot of updates but they are well worth it laptop runs good battery life is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for one of my employees and this Laptop does more than I need it to do and was a great price

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system fast and reliable would recommend to anyone who's looking for dependability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool and Quite HP?

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best HP design I've ever seen. The configuration with Ryzen 4500u was already solid with and ssd and 2-in-1 specs. But putting two fans into a U series laptop created a difference. Fans work less and at a smaller rpm which makes the laptop much quieter than the competition. The metallic finish is also very sturdy and helps with heat dissipation. This is the coolest running HP I've ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Computer For Me...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the HP Envy was as easy as I expected at Best Buy. It seems well built. The old adage you get what you pay for is true, even from a company as large as HP. This new Envy if quiet, starts right up, the screen is well attached to the base. That was the selling point to me. This Envy has all the functions I need, my only concern is the rather small hard drive size. But then, for what I do, it should be fine. In summation, it's a nice, mid range computer. I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is easy to use. Surprisingly great with games as well. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    The future is here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good starter laptop for beginners that haven experience a touchscreen laptop before.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Smooth flow.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like the feel of it.The keyboard and the touchscreen or just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got lucky got it on sale really amazing laptop just what i need . Well recommended if need of a new laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great like that a lot easier to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it folds and makes it easy to use. Love that the keyboard light up. Like the touch screen also.

    I would recommend this to a friend