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Customer Ratings & Reviews

Your price for this item is $722.99
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Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,380 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was great for my nephew. Touch screen made it much simpler for him. He's enjoying it !!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing over a year later, comp is fast, easy to use, and slick.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Smooth flow.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like the feel of it.The keyboard and the touchscreen or just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good, Dependable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issue with the laptop. The load time is very fast as one would expect for SSD. Coming from an older HDD laptop, the load time IS EXTREMELY NOTICEABLE. I mostly use it for school assignments and so I use Word very often. I do not play games on it so I cannot speak to performance for activities outside of Word, Excel and PPT. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got lucky got it on sale really amazing laptop just what i need . Well recommended if need of a new laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Pretty fast for the price. Plays some games at about 30 fps with graphics turned down.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great like that a lot easier to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it folds and makes it easy to use. Love that the keyboard light up. Like the touch screen also.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen feature. Also, I absolutely love that I can stand it upright!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Computer For Me...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the HP Envy was as easy as I expected at Best Buy. It seems well built. The old adage you get what you pay for is true, even from a company as large as HP. This new Envy if quiet, starts right up, the screen is well attached to the base. That was the selling point to me. This Envy has all the functions I need, my only concern is the rather small hard drive size. But then, for what I do, it should be fine. In summation, it's a nice, mid range computer. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my touch screen laptop. Its the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stylish, but heavy and bulky.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usb c port wouldn’t work for me. Screen quality is okay, but I wouldn’t recommend it for photo editing. The color accuracy is just not there. It’s also only 1080p which is pretty low compared to an iPad Pro or Surface Pro. The keyboard is okay, but the space bar started to squeak a tiny bit. The power button is also placed in a spot where you have to hunt around for it in the middle of other keys. The body creaked quite a bit when I’d pick it up and open/close the lid. When holding it folded back like a tablet, I noticed the hinges felt a little sharp on my hand. Overall, it’s probably one of the nicer laptops at the price point. It has a great processor, decent amount of ram and storage, and a mediocre screen that’s dim even at full brightness. I ended up returning this and going with something that cost a little more. It’s a great laptop if you are a casual computer user. It’s not light weight, or thin, but it looks nice and has an okay screen as long as you don’t need color accuracy and are okay with only 1080p resolution. It’s not very comfortable to hold when the screen is folded back, but the touch screen is pretty responsive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, with great features. Sleek and nice on the eyes. Bought for my wife and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. Works fast, does what it needs to. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    BEST PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST LIGHT WGHT LOVE EASY TO OPERATE NICE SCREAN GREAT KEYBOOARD EXCELLANT FEATURES

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy! An upgrade from what I had. I like the light in the keyboard when using it at night.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop for work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is nice and fast. It is able to work as a office machine and can handle multitasking well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Best on I have ever had...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many neat things about this computer.. Fold back to I pad, tough screen . speakers are xmint!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    RXROBERT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good hope it continues. nice size screen, keyboard and touch screen a plus to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well buolt computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top works great for everyday use and my gaming use as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great - Efficient, Knowledgable employee helped me find just what I was looking for. I needed a new computer right away and he listened to exactly what I want and helped me narrow the search. I went home with a new laptop that day. The laptop itself has been great for me. Easy and quick to set-up and has worked great. I have zero complaints!

    I would recommend this to a friend