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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,379 reviews
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very quick now because not much of my data or pics in it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for Xmas, she loves it, great computer. Great looking. Light weight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A decent computer but not what I had hoped for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was replacing a laptop I loved but it's OS was 9 years old and beginning to go. I managed to bring over most programs from my external hard drive but - VERY disappointed that there seems to be no cd drive to load programs that didn't come over completely. Photoshop and Microsoft Office specifically. Will not pay for Office when I already own it on my previous system. Photoshop is old but good. Do NOT want the version that has to be online and part of a subscription. I paid for it once and am happy with the version I had. Not being able to have those on my new system has taken a bit of the blush off the new purchase. The screen is nice but the mouse pad is not great. It seems to be ridiculously responsive on one hand so that I have to be VERY careful what I touch - then in another second - it doesn't seem to recognize that I am touching it at all. Quite frustrating. It will get more comfortable but had higher hopes for it. Am using Open office for now but haven't found a solution for loading the Photoshop program cds yet. As a photographer - this is my biggest disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I love this computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. I also love how you can turn the backlight on the keyboard on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and love the screen size. Use it for gaming mostly but able to complete every day tasks as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little heavy than I thought it would be but still ok. Love the touch screen. Light up keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP. very easy to set up and I love the speed. Would highly recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves using it for homework plus her sims game. The lighting is great and battery life is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for a friend they say they love it in its fast for a everyday common user.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Present for my wife. Uses it for shopping, paying bills and Email. Product is fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    love the touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my laptop overall. l i like that its touch screen and that it connects to my phone

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent for everyday and business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile in operation. Great touch screen operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in it's class

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely loving this computer right now. It suits my personal and professional needs adequately and runs smoothly. The laptop computer has the latest features coupled with advanced technology to make the Envy one of a kind. The slick, slim and trim laptop can be used for completion of a lengthy project or for leisure in your spare time catching up on your favorite sitcoms. The Envy has surpassed all laptops in its class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for any type of usage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had finally gotten to the point of needing to replace my laptop. While having specific requirements in mind and desires that I had grown use to I went on search. With the help of a specialist we were able to get everything I was looking for plus a few other extras. I am happy with the purchase and looking forward to being completely emerge in my HP gadgets.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Outdated AMD Driver?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all I wanted, except that the system could not find the microphone, and still can't. Have to Zoom through a telephone until I can give it up for a couple of days. BB Geek squad said I have to bring into the store because they can't fix it online (possible hard drive problem). Thought this would be problem free.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    good for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features, easy to use. love the speed and ease to boot up and shut off. graphics clear and colorful

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift and they love it. Fast and will be used for school purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast. Exceeded expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being routinely advised by knowledgeable friends and colleagues over the years to avoid HP, the store associate explained the differences, the features, and helped us compare our options. Needed a new laptop for my college-bound son and after all of the helpful information we selected this one based on the store associate's information. My son loves it. Fast. Convenient numeric keypad. "Looks cool". Good value. I'd consider one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top. Super easy to use and very fast. It practically sets itself up for use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy x360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seams to be a nice little laptop. The color is nice. The keypad for some reason seams to just not fit my fingers properly and I find myself mistyping often. This is probably do to the fact that I type on a desktop each day at work though. The screen gives a lot of glare and I struggle with that. I have to admit that I only use it for paying bills and reading emails.

    I would recommend this to a friend