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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 4,380 reviews
  • Rated 5 out of 5 stars

    Great laptop for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and love the screen size. Use it for gaming mostly but able to complete every day tasks as well.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Outdated AMD Driver?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all I wanted, except that the system could not find the microphone, and still can't. Have to Zoom through a telephone until I can give it up for a couple of days. BB Geek squad said I have to bring into the store because they can't fix it online (possible hard drive problem). Thought this would be problem free.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer, very fast, easy to use, and i love the soft keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for easy use Price was great Service was good could have eww more Info from help

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    love the touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my laptop overall. l i like that its touch screen and that it connects to my phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves using it for homework plus her sims game. The lighting is great and battery life is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast, and the price was good. The storage is a little low but I have a Passport hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so amazed with this laptop, because I am a Apple user, and did not expect this product to be anything near an Apple product. I am so happy that I took a chance with this laptop, because it went way over my expectations, and was a great buy for everyday use, and my school work. The screen is amazing and bright and big. I am in love with the backlight, and the sound. I think this was an great pick for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience, made an appointment, had a polite young man that took care of me and helped me chose the best laptop for my needs. So far this HP Envy 360 is great, I am currently learning all the new software. I had an old HP with windows 7 so I have a lot to learn. I did purchase the Tech Support in case I need assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast and Efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast! The Full HD is incredible. Surprised by the 6 cores, compared to the the i5.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Hp-Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen and tablet mode. Very thin and lightweight unlike my last laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    HP ENVY 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Got it on sale for $200 less. Exactly what I was looking for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My First HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I want to Thank Chris at the Rivergate Store who assisted me for this purchase. My first HP laptop and I love it. This was a replacement laptop my old one gave out at the wrong time. I wanted something that wouldn't drain my pockets ... Chris who assisted me gave the pros and cons of this laptop and another brand that I have trusted for so long. I chose the HP Envy and I am very happy I did......

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Fast, easy to use. Reliable. Its exactly what I needed for school!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Works great for light multi tasking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the good and pretty fast a tad bit pricey but u get what you pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for any type of usage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had finally gotten to the point of needing to replace my laptop. While having specific requirements in mind and desires that I had grown use to I went on search. With the help of a specialist we were able to get everything I was looking for plus a few other extras. I am happy with the purchase and looking forward to being completely emerge in my HP gadgets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended if you are using Zoom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop a few days before my college classes started. Up until that point, everything was great. However, when my classes started I realized that there is a huge problem with the speaker and microphone system when using web-conference apps (Zoom, Blackboard Collaborate, Google Meet, etc.). During a call, the speaker and mic would stop working, and sometimes there is a high-pitched screeching sound coming from the speakers. The operating system and the drivers are all up-to-date. The HP Support have not been able to figure out the root of this problem. My friend has the Intel model of ENVY x360 and he hasn't had any problems. I guees the main root of the problem is the AMD chip.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good computer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this laptop. Battery life is no joke. Build is good.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    good for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features, easy to use. love the speed and ease to boot up and shut off. graphics clear and colorful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been running well for my daily uses. Playing games are kinda smooth but overall decent.

    I would recommend this to a friend