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Customer Ratings & Reviews

Your price for this item is $722.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,380 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good computer, fast and with very good graphics, ideal for work and entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast. Exceeded expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being routinely advised by knowledgeable friends and colleagues over the years to avoid HP, the store associate explained the differences, the features, and helped us compare our options. Needed a new laptop for my college-bound son and after all of the helpful information we selected this one based on the store associate's information. My son loves it. Fast. Convenient numeric keypad. "Looks cool". Good value. I'd consider one for myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice laptop, rude Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new laptop is very nice. Very clear picture. The only down side was the Geek Squad was supposed to re-cycle our old laptop and obviously didn't, as we got numerous phone calls and texts to make an appointment to pick it up. I finally called them and the woman I spoke to was really rather rude. I explained that they were supposed to re-cycle it and she cut me off.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was needed because I began my doctoral work and I love the fact that it’s a touch screen

    I would recommend this to a friend
  • Cons mentioned:
    Microphone, Overheating

    Rated 1 out of 5 stars

    Overheats Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the Best Buy sales person that this was one of the best laptops under $1000. I bought this for my child to do e-learning. 15 minutes into Zoom or Microsoft Teams and 1 other window open like Google Classroom, it makes a very loud noise (fan like squeal) and have to shut it down until it cools off. Have also had issues with microphone going in and out. The computer is about a month old. Very disappointed. Best Buy won’t replace bc we didn’t purchase the geek squad protection. Why do you need a service plan for a brand new $900 computer??

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nothing better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best thing i bought so far.most thing i liked was the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great middle of the road laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fast and easy to use. Start up time is about 9 seconds. Of course comes with lots of bloatware.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    love everything about this computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall, the battery life off the charger is good. perfect computer for basic, everyday usage.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop,very fast and so clear,doing everything I want and more,I would recommend this lap top

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect for my needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster which was what I was after. Coloring of the screen was important so matching my projects is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for touch screen laptop, look no further. This is a great value buy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    BigMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. I like the touch screen for reading the fine print.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen resolution no matter what direction you move it, fast, good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good for the price point, does what I want it to

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer. The touch screen is really nice. The computer was a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son at college. He loves it. And he plays some games in it and works greT.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love this computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer best one I have had fast love the display

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how lite this computer is. This computer is really fast and get what I need done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t be Afraid to Switch to Hewlett-Packard!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP Envy x360 15” is replacing my State-issued Lenovo Thinkpad laptop. It’s larger and it has a better, touchscreen display. It’s thinner and it has a nicer finish. I went with the AMD Ryzen 5 processor which was less expensive, but seems very fast. I’m no geek and setup was easy and fast! I highly recommend this computer if you’re looking for a great laptop at a very reasonable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome business laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop overall for business use with this generation of ryzen please note that Vega 8 and vega 10 are no longer used -Ryzen 5 4500u uses vega 6 graphics meaning only six graphic cores this means that graphic performance is a bit worse BUT cpu performance is almost a 38% increase which makes up for the lack of graphic cores

    I would recommend this to a friend