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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,379 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great service and willing to help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer, l love the touch screen and its fast boosting up. convient to carry around also.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Reliable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop comparing to what you pay.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is great for school work, the touch screen is a fantastic add on

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Really fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because I wanted a touch screen But it’s so much more! It becomes a tablet!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Hp envy 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nice upgrade from my pavilion g7. Very fast and still learning how to use it. 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a repeat of my previous review of the same machine - I bought more than a dozen of them. Really good value, pound for pound. This computer was for home office use after our office went remote. I purchased it and its various twins for our faculty, who were providing online professional development to teachers all summer long. Hundreds of hours of PD later, we're satisfied we got the right computers.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Bought for granddaughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHE loves it . Especialy the versatility of being a computer and touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop and a really good price! I got this for my mom, she loves it so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save the aggravation!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sleek, well designed and visually striking piece of equipment: however the way that HP hardware interacts with Windows software is another story: the entire user experience feels like a clunky beta. "Tablet Mode" doesn't work right, the rotation lock almost never functions, and features that would be unusable in tablet mode are required to be used in order to make the device function. Not acceptable for a product billed as a "2 in 1". Even when using it as a laptop: apps don't function, you can click on a program all day and it won't open - very basic pieces of end user interaction do not function. Microsoft can absolutely design software, and they have had decades to master it: I'd love it if it could interact better with the software. Not a day goes by where I don't feel some disgust with this machine,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good computer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this laptop. Battery life is no joke. Build is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the laptop I have been looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for several years for the right laptop for me, to take when I travel and that I could also use if my PC should give out. After much conferring with Consumer Reports I came up with this one. And after I found it at Best Buy and knowing I had "MY" Geek squad backing me up to set it up the way I wanted, I am feeling much more secure.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    With the help of my daughter to set up I love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it. Love the touchscreen. You can open many different windows. Very pretty color.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast and big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. It’s a good size, it’s fast, and I really like the brand. HP doesn’t disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College laptop option

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to own an AMD FX 9800 processor laptop and that was the first AMD laptop I've ever used and it left a sore taste in my mouth so when I went shopping for a new laptop this pique my interest so I bought it checked it up and I never regret the purchase it is a fantastic laptop definitely worth to check out and if you're a student it's a 2 in 1 so it will work great

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP ENVY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! It is fast and easy to use. You can't go wrong if you buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good all around laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has good battery life for size and power. Also made a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    very fast laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Very fast, durable, and versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesom HP Laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome HP Laptop. Very fast. Love the touch screen. Easy to use. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up . Love the touchscreen features and the speed of the processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This computer is an improvement in many ways!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I'm not very proficient with computers as are many people today, I've learned there are many qualities in this new HP computer that are better than my previous HP computer. The hinges are more durable , the screen flips over to become a tablet , the computer itself is much lighter in weight, and it was about half the price as my first HP computer that I purchased from Best Buy in March 2013.

    I would recommend this to a friend