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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,379 reviews
  • Rated 4 out of 5 stars

    One Main Problem. Sharp edges on laptop keyboard

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Only a couple of things made me give a 4 star and not a 5 star. It may be because I have large hands, but when I’m typing I will bump the touchscreen with my pinky and screw up what I’m typing. The worst though is the sharp edges on the keyboard. While testing your hands on the laptop, the sharp edges tend to make the side of your hands sore.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Simple to use - Fast - great for school - Easy to setup - Awesome low price for the computing power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC, great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works perfectly well. It starts right up, it's fast and snappy, has a great looking screen that can also serve as a tablet, and overall looks and feels great. I honestly do not see any reason to pay more for a different computer if you are just a normal person who uses a computer for normal everyday use. This honestly works great and does absolutely everything a normal user would need very very well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Easy to use! Great features! For the price you couldn’t ask for anything more!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good for the price point, does what I want it to

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp laptop is super nice.... so fast and swift... I love it.Thank you Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product if you do not mind the fan being a little loud.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer, highly recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Great machine. Solidly built. Great sound. Really is a nice computer.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is easy to carry around, light weight, long lasting battery with a superb screen and keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent laptop overall speed and sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super fast, has excellent speakers and sound, and the perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Sleek looking laptop and very easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP products. The price and ease of use are my favorites. Its also touch screen or mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I bought this for my son as he’s doing remote learning this year and so far we don’t have any complaints. He’s able to keep up with his school work and move in between the various programs they have the students using. He also loves the ease of playing his computer games. He opted for the bigger screen because he’s a bigger kid lol in his words. But I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love this computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer best one I have had fast love the display

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Best Buy for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for what I need it for. Super fast and I love the finger print reader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am changing from a Windows 7 desktop to this Windows 10 laptop so I am having a bit of a time getting used to it and finding just how to navigate it and what it will do. I know that when I use it a bit more I will love it. It is beautiful and I can take it where I need to go. It has many features I have not had before so I will have to find my way around it and how to best use it. I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great! Easy setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup. Perfect for gaming! This was a Christmas gift and my grandson loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best bang for your buck!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very fast and not to expensive like the other laptops you will find!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poggers Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap laptop that can do almost anything including a bit of gaming for a cheap price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    It's perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my 14 year old and she loves it! The speed, clarity, and everything.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Excellent laptop live all the features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would recommend to all very light able to use with other bluetooth devices

    I would recommend this to a friend